觸控板和鍵盤可能無法回應從睡眠狀態恢復

Summary: 當 Dell Pro 13 Plus PB13255進入睡眠 （新式待機） 然後從睡眠狀態恢復時，觸控板和鍵盤可能無法運作。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

觸控板和鍵盤無法運作。

受影響的平台：

  •  Dell Pro 13 Plus PB13255 

Cause

控制器向 BIOS 報告錯誤狀態 （平板電腦模式），並導致鍵盤和觸控板停用。

Resolution

    在電腦上更新至 BIOS 1.2.1 版或更新版本可解決問題。若要下載和安裝 BIOS，請參閱 BIOS 更新指南。

    Affected Products

    Dell Pro 13 Plus PB13255
    Article Properties
    Article Number: 000309815
    Article Type: Solution
    Last Modified: 13 Nov 2025
    Version:  4
    Find answers to your questions from other Dell users
    Support Services
    Check if your device is covered by Support Services.