電腦無法在 SupportAssist OS Recovery 中自動連線至 Wi-Fi

Summary: 瞭解如何在 SupportAssist OS Recovery 中自動重新連線至 Wi-Fi。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

電腦可能無法在 SupportAssist OS Recovery 中重新連線至 Wi-Fi 網路。

受影響的平台:

  • DELL 16 DC16251

Cause

Windows 11 24H2 中的 WiFi 設定檔機制無法正確將無線連線交給 SupportAssist OS Recovery。

Resolution

在電腦上更新至 SupportAssist OS Recovery 5.5.13.2 版或更新版本可解決問題。若要下載並安裝 SupportAssist OS Recovery,請開啟 SupportAssist,選取 更新軟體,然後 選取檢查更新

Affected Products

Dell 16 DC16251, SupportAssist OS Recovery
Article Properties
Article Number: 000315826
Article Type: Solution
Last Modified: 15 Sept 2025
Version:  2
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