安装 Windows Studio 效果驱动程序后，Dell Pro 笔记本电脑摄像头预览显示黑屏
Summary: 了解在 Dell Pro 笔记本电脑上安装 Windows Studio Effects （MEP） 驱动程序后摄像头预览为何显示黑屏。
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Symptoms
摄像头预览可能会显示黑屏。在未安装 VC++ 的情况下安装 MEP 驱动程序后，会出现此问题。
受影响的平台：
- 戴尔 Pro 13 Plus PB13255
- 戴尔 Pro 14 Plus PB14255
- 戴尔 Pro 16 Plus PB16255
Cause
仍然需要 Visual C++ 可再发行组件才能支持 MEP （v1.0.xx）。
Resolution
从 Microsoft
Affected Products
Dell Pro 13 Plus PB13255, Dell Pro 14 Plus PB14255, Dell Pro 16 Plus PB16255Article Properties
Article Number: 000343134
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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