Dell Pro Laptop Camera Preview viser en sort skærm efter installation af Windows Studio Effects-driveren
Summary: Få mere at vide om, hvorfor kameraeksemplet viser en sort skærm efter installation af Windows Studio Effects-driveren (MEP) på en bærbar Dell Pro-computer.
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Symptoms
Kameraeksemplet viser muligvis en sort skærm. Problemet opstår efter installation af MEP-driveren uden VC++ installeret.
Påvirket platform:
- Dell Pro 13 Plus-PB13255
- Dell Pro 14 Plus-PB14255
- Dell Pro 16 Plus-PB16255
Cause
Den videredistribuerbare Visual C++-fil er stadig påkrævet for at understøtte MEP (v1.0.xx).
Resolution
Download og installer VC++ fra Microsofts websted
Affected Products
Dell Pro 13 Plus PB13255, Dell Pro 14 Plus PB14255, Dell Pro 16 Plus PB16255Article Properties
Article Number: 000343134
Article Type: Solution
Last Modified: 15 Sept 2025
Version: 3
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