ECS: Error Message Displayed When Opening the ECS UI "ERR_SSL_KEY_USAGE_INCOMPATIBLE"

Summary: This knowledge article explains why ERR_SSL_KEY_USAGE_INCOMPATIBLE is displayed when opening the ECS UI in the Google Chrome browser.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

The following error is seen when opening a session to the ECS UI using the Google Chrome browser: 
This site can’t be reached

The webpage at https://x.x.x.x/#/dashboard might be temporarily down or it may have moved permanently to a new web address.

ERR_SSL_KEY_USAGE_INCOMPATIBLE

Cause

This issue is due to Google Chrome version changing from 119.0.6045.160 Official Build.
There is no issue with the ECS UI itself.

Resolution

As a workaround, open the ECS UI in Microsoft Edge or Mozilla Firefox browser.

A resolution to this issue is pending per Google Chrome Help This hyperlink is taking you to a website outside of Dell Technologies..

Affected Products

ECS, ECS Appliance, ECS Software
Article Properties
Article Number: 000220402
Article Type: Solution
Last Modified: 13 Dec 2023
Version:  1
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