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Article Number: 000142994

Black screen after BIOS update for Alienware desktop Area51 series

Summary: If you experience a delay in POST/black screen following a BIOS update this can be expected. Please read this article for more information.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

On certain Alienware Area51 desktops after BIOS update the display monitor may show a black screen and the keyboard has no function or no light for a few minutes.  

The specific platforms are:

  • Alienware Area-51 R4 and R5 
  • Alienware Area-51 Threadripper Edition R3 and R6 
  • Alienware Area-51 Threadripper Edition R7

Cause

Cause information is not available.

Resolution

This is the expected behavior of the system and we recommend that you wait for approximately 300 seconds (depending on system configuration) for POST to complete.

If the black screen lasts over 300 seconds please follow the steps in our BIOS recovery article to ensure the update was processed correctly.

Additional Information

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Article Properties

Affected Product

Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7

Last Published Date

08 Jan 2024

Version

5

Article Type

Solution

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