Recoverpoint for Virtual Machine: ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "xxx-x"
Summary: Protect VM was sucessfull however system status reported journal provisioning error. ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "xxx-x" ...
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
Protect New VM
Protect VM was successfull however system status reported journal provisioning error.
items: ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "xxx-x"
example
ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "024-1"],WARNING: one or more volumes are currently being provisioned for copy [CG Name]
ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "050-1"],WARNING: one or more volumes are currently being provisioned for copy [CG Name]
Environment: VxRail VSAN VC 6.5
Affected versions: RP4VM with VSAN environments.
Connector Log showed:
[pool-2-thread-78570] (BaseAction.java:46) ERROR - GetDirectoryURLWithSuitableCapacityAction Failed.
java.lang.NumberFormatException: For input string: "024-1"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65) ~[?:1.8.0_152]
at java.lang.Integer.parseInt(Integer.java:580) ~[?:1.8.0_152]
at java.lang.Integer.parseInt(Integer.java:615) ~[?:1.8.0_152]
at com.emc.recoverpoint.connectors.actions.get.GetDirectoryURLWithSuitableCapacityAction.getMaxFolderIndex(GetDirectoryURLWithSuitableCapacityAction.java:94) ~[vsphere_actions.jar:?]
Protect VM was successfull however system status reported journal provisioning error.
items: ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "xxx-x"
example
ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "024-1"],WARNING: one or more volumes are currently being provisioned for copy [CG Name]
ERROR: Failed to provision one or more journal volumes. Failure messages are: [java.lang.NumberFormatException: For input string: "050-1"],WARNING: one or more volumes are currently being provisioned for copy [CG Name]
Environment: VxRail VSAN VC 6.5
Affected versions: RP4VM with VSAN environments.
Connector Log showed:
[pool-2-thread-78570] (BaseAction.java:46) ERROR - GetDirectoryURLWithSuitableCapacityAction Failed.
java.lang.NumberFormatException: For input string: "024-1"
at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65) ~[?:1.8.0_152]
at java.lang.Integer.parseInt(Integer.java:580) ~[?:1.8.0_152]
at java.lang.Integer.parseInt(Integer.java:615) ~[?:1.8.0_152]
at com.emc.recoverpoint.connectors.actions.get.GetDirectoryURLWithSuitableCapacityAction.getMaxFolderIndex(GetDirectoryURLWithSuitableCapacityAction.java:94) ~[vsphere_actions.jar:?]
Cause
Depending on where it failed, Prod or DR Journal was not created.
To create new JUKE directory, Connector tried to get folder index from existing JUKE directories and expects an integer after last underscore. If JUKE directory contain "-" in its name (e.g. RPvStorage_255b172757f897cd_024-1), In this case, 024-1 could not be parsed to Integer hence failed to create journal.
To create new JUKE directory, Connector tried to get folder index from existing JUKE directories and expects an integer after last underscore. If JUKE directory contain "-" in its name (e.g. RPvStorage_255b172757f897cd_024-1), In this case, 024-1 could not be parsed to Integer hence failed to create journal.
Resolution
Dell EMC engineering is currently investigating this issue. A permanent fix is still in progress. Contact the Dell EMC Customer Support Center or your service representative for assistance and reference this solution ID.
Affected Products
RecoverPoint for Virtual MachinesProducts
RecoverPoint for Virtual MachinesArticle Properties
Article Number: 000168559
Article Type: Solution
Last Modified: 13 Jun 2025
Version: 3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.