SupportAssist OS Recovery Tools Fail to Install Using SupportAssist

Additional resources related to SupportAssist are available here should the solution below require further troubleshooting, or you simply want more information on this tool:

• Dell SupportAssist OS Recovery Documentation 
• Using BIOSConnect to Recover SupportAssist OS Recovery Partition
• Restore your Computer Using SupportAssist OS Recovery
• How to Identify the Dell SupportAssist OS Recovery Version
• Dell SupportAssist for PCs and Tablets: Frequently Asked Questions (FAQ)
• SupportAssist for PCs and Tablets Clean Uninstall and Reinstall

Read more for specific help with failures when attempting to use the OS Recovery element of SupportAssist.

SupportAssist OS Recovery Tool

While using SupportAssist, the SupportAssist OS Recovery Tools may fail to install on your computer.

The following steps can be used as a resolution to this issue.

1. Download the latest version of SupportAssist.
2. Reboot your computer.
3. Open the Dell SupportAssist for Home PCs application.
4. Click Start now on the SupportAssist User Interface (UI).
   
5. SupportAssist runs through six scans to optimize your computer. Once these scans finish running, click Update under the Get drivers & downloads tile.
   
6. Choose SupportAssist OS Recovery Tools from the recommended list, and then click the Install button.
7. It now installs successfully.

If you have further questions about this article, contact Dell Technical Support.