SourceOne Email Management: SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"

Summary: SourceOne services fail to start with error message "Windows cannot start the service. Cannot find the file specified"

Ez a cikk a következő(k)re vonatkozik: Ez a cikk nem vonatkozik a következő(k)re: Ez a cikk nem kapcsolódik egyetlen konkrét termékhez sem. Ez a cikk nem azonosítja az összes termékverziót.

Symptoms



EMC SourceOne services are not starting on the master server. 
You will find below pop-up when you start the services:
 

"Error: Windows cannot start the service. Cannot find the file specified"


When location where SourceOne services are pointing to is checked, you might find that files are either missing or corrupt.

To find location of executable used by EMC SourceOne services, double-click on any one of the services and locate "Path to executable" section:

kA23a000000GHYFCA4_3_0


Cause

Issue may occur due to file system corruption, failed installation or corruption due to unknown reasons.

Resolution

Re-run SourceOne installation media files to perform repair of the installed components/roles that are impacted.

Additional Information

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Érintett termékek

SourceOne

Termékek

SourceOne, SourceOne Archiving, SourceOne Discovery Manager, SourceOne Email Management, SourceOne Email Supervisor, SourceOne for File Systems, SourceOne for Microsoft SharePoint Storage Management, SourceOne In Place Migration
Termék tulajdonságai
Article Number: 000052609
Article Type: Solution
Utoljára módosítva: 10 szept. 2025
Version:  6
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