AppSync: Service Plan failed with Error:-XMS returned error: Command Syntax Error: string property new-snapshot-set-name contains invalid symbols

Summary: Service plan failed in create local copy phase with Error XMS returned error: Command Syntax Error: string property new-snapshot-set-name contains invalid symbols

Ez a cikk a következő(k)re vonatkozik: Ez a cikk nem vonatkozik a következő(k)re: Ez a cikk nem kapcsolódik egyetlen konkrét termékhez sem. Ez a cikk nem azonosítja az összes termékverziót.
További források megtekintése

Symptoms



Service Plan failed in Create Local copy phase

Events log:

<Date> <Time>,Create local copy,c91b101f-a0f3-423a-90d2-f6465ce82dac,MILE_000002,si0177v,Error occurred during the execution of service plan <Service Plan Name>

<Date> <Time>,Create local copy,c91b101f-a0f3-423a-90d2-f6465ce82dac,XIO_000041,si0177v,Failed to execute REST API on XtremIO Management Server <Server Name>. XMS returned error: Command Syntax Error: string property new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID <UUID> .

<Date> <Time>,Master Phase,8b6bc5c2-8fa5-4728-8c42-d110f197da7f,MILE_000001,si0177v,Beginning execution of service plan <Service Plan Name>



Server log:

06-19-2020 05:32:45.435 ERROR [Thread-1719] [com.emc.archway.restclient.RESTClientRequest] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> response is:{    "message": "Command Syntax Error: string property new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_940635647_0.325453205190620 ",     "error_code": 400} with status code:400

06-19-2020 05:32:45.435 ERROR [EJB default - 2] [com.emc.archway.service.xio.XIOServiceBean] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> processRestPostOperation failed for REST request /api/json/v3/commands/consistency-groups/create-protection-copy hence throwing XIORequestFailedException..

06-19-2020 05:32:45.435 ERROR [EJB default - 2] [com.emc.archway.service.xio.XIOServiceBean] [si0177v] [] a08273ca-7192-4743-b452-db5502ab1ff8->>> Last REST request: PUT /api/json/v3/commands/consistency-groups/create-protection-copy. Payload: {"method":"PUT","payload":

{"new-snapshot-set-name":"ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0.325453205190620","created-by-external-client":"AppSync","cluster-id":"san1-xiox","new-vol-suffix":".snap.247453205190620.RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0","from-consistency-group-id":"RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0"}

,"url":"/api/json/v3/commands/consistency-groups/create-protection-copy","response":{"headers":{},"responseString":"{    \"message\": \"Command Syntax Error: string property new-snapshot-set-name contains invalid symbols - ASCopy-RP_SiteUID(0xxxxxxxxxxxxxxxx)_202434097_0.325453205190620 \",     \"error_code\": 400}","statusLine":{"statusCode":400,"protocolVersion":

{"protocol":"HTTP","minor":1,"major":1}

,"reasonPhrase":"Bad Request"}},"timeOutValue":0,"usePayloadDirectly":false}

Cause

In customer environment they have RP created CG on XIO which contain the luns AppSync is snapping.

Resolution

Workaround:

Either remove production luns from Recoverpoint control, so that they are not managed by Recoverpoint

or

Create a new dummy CG on the XtremIO having same production luns. 

Érintett termékek

AppSync

Termékek

AppSync
Termék tulajdonságai
Article Number: 000173538
Article Type: Solution
Utoljára módosítva: 18 szept. 2025
Version:  5
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