Connectrix MDS upgrade returns message "Pre-upgrade check failed "Return code -1."
Summary: When performing Connectrix MDS upgrade, the "install all" command returns the message "Pre-upgrade check failed. "Return code -1."
Ez a cikk a következő(k)re vonatkozik:
Ez a cikk nem vonatkozik a következő(k)re:
Ez a cikk nem kapcsolódik egyetlen konkrét termékhez sem.
Ez a cikk nem azonosítja az összes termékverziót.
Symptoms
On attempt to run "install all" command, the switch returns the message "Pre-upgrade check failed. "Return code -1."
No indications of what is wrong, md5sum of the firmware files are good. Enough space on the bootflash: and also on the standby supervisor but still the "install all" command fails with "Return code -1."
No indications of what is wrong, md5sum of the firmware files are good. Enough space on the bootflash: and also on the standby supervisor but still the "install all" command fails with "Return code -1."
Cause
The command
runs fine.
The command
(This is the same message as the "install all" command.)
"show incompatibility-all system bootflash:m9700-sf2ek9-xxxx.bin"
runs fine.
The command
"show install all impact kickstart bootflash:m9700-sf2ek9-kickstart-mz.xxxx.bin system bootflash:m9700-sf2ek9-mz.xxxx.bin" fails with "Return code -1."
(This is the same message as the "install all" command.)
Resolution
Workaround:
- Perform a "system switchover" command to failover to the second supervisor. Wait until the command completes. Use the command "show system redundancy status" to confirm the action completes.
- Perform a second "system switchover" command to go back to the previously active supervisor where the upgrade code currently resides.
- Rerun the "install all" command and upgrade should complete.
Érintett termékek
Connectrix MDS-9710-V2, Connectrix MDS-Series Firmware 8.XTermékek
Connectrix MDS-9506, Connectrix MDS-9509, Connectrix MDS-9513, Connectrix MDS-9706, Connectrix MDS-9706-V2, Connectrix MDS-9710, Connectrix MDS-9718, Connectrix MDS-9718-V3Termék tulajdonságai
Article Number: 000197811
Article Type: Solution
Utoljára módosítva: 10 szept. 2025
Version: 6
Választ kaphat kérdéseire más Dell-felhasználóktól
Támogatási szolgáltatások
Ellenőrizze, hogy a készüléke rendelkezik-e támogatási szolgáltatással.