PowerProtect: SystemDR backups are not running after upgrade to 19.15

After Upgrade to PowerProtect Data Manager 19.15, the SystemDR backups are not running.
There is no Error message in the UI. 
The last available restore point for SystemDR backups is from the day before the upgrade.

On the PowerProtect Data Manager server, run the following to verify the issue:

curl -s -H "Content-Type: application/json" -XGET localhost:14300/index_execution_plan/_search?size=10000\&pretty | less

Locate the following line in the output:
Create a Server Disaster Recovery backup
A few lines above it, verify that enabled is set to false.
The createdAt and updatedAt dates match the day of the backup.

          "enabled" : false,
          "timeZone" : "America/Chicago",
          "createdAt" : "2024-03-12T17:51:10.725Z",
          "updatedAt" : "2024-03-12T17:51:10.725Z",
          "description" : "Create a Server Disaster Recovery backup",

 

Serverdr disables the schedule during the upgrade process and enables it after completion during initialization. If a timeout occurs during the upgrade, Serverdr does not enable the schedule, causing the mismatch of the enabled flag.

This is a known issue (PPDM-261742) that has been documented in the 19.15 Release Notes.

Permanent Fix:
Restart serverdr by running:

serverdr restart 

When access to the command line is not available, this can be accomplished with the following steps:

1. Open ServerDR settings in the PowerProtect Data Manager UI 
Settings > Disaster Recovery > Configuration
2. Make a note of the Configuration 
3. Move the slider Enable Backups to disable
4. Save 
5. Open ServerDR settings in the PowerProtect Data Manager UI
Settings > Disaster Recovery > Configuration
6. Move the slider Enable Backups to enable
7. Provide the Protection Storage, frequency and retention as needed.
8. Save 

Future Upgrade Fix:
PowerProtect Data Manager 19.16 already contains the fix for this issue found during the upgrade process. Future upgrades are not expected to have this issue.
PowerProtect Data Manager 19.16 Release Notes