DLMF: Dialhome received with error: DLmV0198E: Get SEL Info command failed
Riepilogo: dial home received with error DLMF-DLmV0198E-Get-SEL-Info-command-failed on VTE1
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Sintomi
Dial home received with error message:
LMF-DLmV0198E-Get-SEL-Info-command-failed
This is seen at DLm Release 5.0.3 through 5.1.1, but may affect more versions.
Check /var/log/messages on that VTE:
vte1:/var/log # cat /var/log/messages | grep "Get SEL"
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #
2020-05-07T15:22:51.616010-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:16.630471-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:23:41.642472-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:06.654503-04:00 vte1 ipmievd: Get SEL Info command failed
2020-05-07T15:24:18.674316-04:00 vte1 ipmievd: Get SEL Info command failed: Unspecified error
2020-05-07T15:24:28.674396-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:38.674516-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:48.674616-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:24:58.674727-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:08.674831-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:18.674939-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:28.675063-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
2020-05-07T15:25:38.675167-04:00 vte1 ipmievd: Get SEL Info command failed: Node busy
vte1:/var/log #
Causa
Failure to disconnect virtual media during after the manufacturing process.
Risoluzione
In the cases examined, the issue occurred and stopped within seconds and did not repeat the same day. Further checking confirmed it did not repeat within the next 7 days.
Workaround:
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:
# racadm get idrac.Virtualmedia.attached
Examples:
If Virtual Media is *not* attached:
A workaround (non disruptive iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:
Workaround:
Check if VTE iDRAC has Virtual Media attached on the VTE where the ipmievd error occurred by running the below command:
# racadm get idrac.Virtualmedia.attached
Examples:
If Virtual Media is attached:
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Attached
If Virtual Media is *not* attached:
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=AutoAttach OR Attached=Detached
A workaround (non disruptive iDRAC internal settings modification only) to prevent further occurrence, is to detach Virtual Media. Execute the following on the VTE with the error:
vte1:~ # racadm set idrac.Virtualmedia.attached 0
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully
Verify:o
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached
[Key=idrac.Embedded.1#VirtualMedia.1]
Object value modified successfully
Verify:o
vte1:~ # racadm get idrac.Virtualmedia.attached
[Key=idrac.Embedded.1#VirtualMedia.1]
Attached=Detached
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Numero articolo: 000173590
Tipo di articolo: Solution
Ultima modifica: 20 nov 2020
Versione: 2
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