NVP vProxy: nsrvproxy_mgmt fails to redeploy vProxy with connection timeout error

Riepilogo: NetWorker VMware Protection (NVP) vProxy redeployment fails because of a firewall port issue.

Questo articolo si applica a Questo articolo non si applica a Questo articolo non è legato a un prodotto specifico. Non tutte le versioni del prodotto sono identificate in questo articolo.

Sintomi

Log extract from of /nsr/logs/adhoc/nsrvproxy_mgmt/vproxy_upgrade_session_vProxy-name.log reports:

ERROR:  [@(#) Build number: ###] DONE: vproxy-installer-#.#.#.#-disk1.vmdk: Post https://HYPERVISOR_ADDRESS/nfc/FOLDER_PATH/disk-0.vmdk: dial tcp HYPERVISOR_IP:443: i/o timeout
ERROR:  [@(#) Build number: ###] vProxy deployment error.
ERROR:  [@(#) Build number: ###] vProxy deployment error: Post https://HYPERVISOR_ADDRESS/nfc/FOLDER_PATH/disk-0.vmdk: dial tcp HYPERVISOR_IP:443: i/o timeout
:nsrvproxy_mgmt: Vproxy Upgrade: Cannot get desired Visd status for Redeploy request. Either an error occured or Visd was unable to process request in expected time.
ERROR:  [@(#) Build number: ###] Post https://HYPERVISOR_ADDRESS/nfc/FOLDER_PATH/disk-0.vmdk: dial tcp HYPERVISOR_IP:443: i/o timeout
ERROR:  [@(#) Build number: ###] Unable to deploy vProxy VPROXY_NAME
ERROR:  [@(#) Build number: ###] Unable to Redeploy vProxy.
ERROR:  [@(#) Build number: ###] Redeploy request failed.
TRACE:  [@(#) Build number: ###] Sending state of 'Failure'.

From the extract above, there was a timeout communicating with port 443.

Causa

Firewall issue blocking port 443. This connection may be blocked on a network device or locally on the ESXi host operating system.

Risoluzione

The NetWorker server, and vProxy appliance must be able to communicate with port 443 on the vCenter server and ESXi host where the vProxy resides.

NetWorker command: nsrports -t HOSTNAME -p 443
vProxy command: curl -v HOSTNAME:443

 

Any connection issues in this port communication must be resolved by the VMware and Network administrators.

Port requirements and additional instructions are provided in: NVP vProxy: Troubleshooting Network Connectivity For Backup and Restore Operations

Informazioni aggiuntive

Prodotti interessati

NetWorker Family, NetWorker

Prodotti

NetWorker Family
Proprietà dell'articolo
Numero articolo: 000196544
Tipo di articolo: Solution
Ultima modifica: 09 gen 2026
Versione:  2
Trova risposta alle tue domande dagli altri utenti Dell
Support Services
Verifica che il dispositivo sia coperto dai Servizi di supporto.