VxRail: L'aggiornamento non può creare l'autorizzazione per l'account utente di gestione

Riepilogo: Gli upgrade fuori famiglia con un vCenter interno hanno esito negativo con errore "Cannot create permission for management user" ".

Questo articolo si applica a Questo articolo non si applica a Questo articolo non è legato a un prodotto specifico. Non tutte le versioni del prodotto sono identificate in questo articolo.

Sintomi

Durante l'esecuzione di un upgrade ad un'altra famiglia su un cluster con un vCenter interno, l'upgrade non riesce. Ciò si verifica dopo la migrazione di vCenter dalla versione precedente alla nuova con errore:

Cannot create permission for management user

Lcm-web.log: 

2023-07-24 07:20:53,135 INFO [LCM] [upgrade-task-0] c.v.c.c.e.VCEntityService [VCEntityService.java:365] Retrieved role list from VC.
2023-07-24 07:20:53,135 INFO [LCM] [upgrade-task-0] c.v.c.c.AccountService [AccountService.java:164] Adding privileges for VMware HCIA Management Global.Diagnostics,VirtualMachine.Inventory.Delete,Global.Settings,Global.ScriptAction,Folder.Create,Host.Config.Power,VirtualMachine.State.CreateSnapshot,DVSwitch.Modify,VirtualMachine.Inventory.Unregister,Resource.ColdMigrate,vxrail.View,Global.ManageCustomFields,Alarm.Create,Datastore.UpdateVirtualMachineFiles,VirtualMachin
e.Interact.SetCDMedia,VirtualMachine.Interact.PowerOff,Global.Licenses,Global.SetCustomField,VirtualMachine.Interact.AnswerQuestion,VirtualMachine.Config.RemoveDisk,Cryptographer.Migrate,Extension.Update,VirtualMachine.State.RemoveSnapsh
ot,System.View,VirtualMachine.Config.AddNewDisk,InventoryService.Tagging.ObjectAttachable,VApp.ApplicationConfig,Datastore.Browse,Host.Config.Maintenance,Datastore.AllocateSpace,Network.Assign,VApp.ExtractOvfEnvironment,VApp.Import,Virtu
alMachine.GuestOperations.ModifyAliases,DVSwitch.HostOp,Global.LogEvent,Extension.Unregister,VirtualMachine.GuestOperations.Modify,Resource.HotMigrate,Alarm.Edit,StorageProfile.Update,System.Anonymous,EAM.Modify,VirtualMachine.Interact.G
uestControl,Alarm.Delete,Host.Config.NetService,Cryptographer.Access,VirtualMachine.GuestOperations.Query,System.Read,Host.Inventory.AddStandaloneHost,EAM.Config,Datastore.FileManagement,Host.Config.SystemManagement,EAM.View,Folder.Delet
e,VirtualMachine.GuestOperations.Execute,Host.Config.Network,Host.Config.Storage,VirtualMachine.Interact.DeviceConnection,Host.Config.Settings,Folder.Rename,Host.Inventory.EditCluster,StorageProfile.View,Cryptographer.Decrypt,Extension.R
egister,VirtualMachine.Config.Settings,vxrail.Manage,DVSwitch.ResourceManagement,Host.Inventory.AddHostToCluster,Alarm.SetStatus,Authorization.ModifyPermissions,DVPortgroup.Modify,VirtualMachine.Interact.PowerOn,VirtualMachine.Interact.C
onsoleInteract,VirtualMachine.GuestOperations.QueryAliases,VirtualMachine.Config.AdvancedConfig,Datastore.DeleteFile,Host.Inventory.RemoveHostFromCluster..

2023-07-24 07:20:53,181 ERROR [LCM] [upgrade-task-0] c.v.l.c.u.v.t.ConfigureManagementPermissionTask [ConfigureManagementPermissionTask.java:85] Cannot create permission for management user administrator@vsphere.local.
com.sun.xml.ws.fault.ServerSOAPFaultException: Client received SOAP Fault from server: vim.fault.AlreadyExists Please see the server log to find more detail regarding exact cause of the failure.
        at com.sun.xml.ws.fault.SOAP11Fault.getProtocolException(SOAP11Fault.java:163)



2023-07-24 07:20:53,183 ERROR [LCM] [lcm-vc-0] c.v.l.t.SimpleUpgradeTaskExecutor [SimpleUpgradeTaskExecutor.java:82] Failed to execute task configureManagementPermissionTask.
java.util.concurrent.ExecutionException: com.vce.lcm.exception.LCMException: Failed to configure management account permission.
        at java.base/java.util.concurrent.FutureTask.report(FutureTask.java:122)
        at java.base/java.util.concurrent.FutureTask.get(FutureTask.java:205)
        at com.vce.lcm.task.SimpleUpgradeTaskExecutor.execute(SimpleUpgradeTask

Causa

L'account VxRail Management dispone di un'altra autorizzazione diversa da "VMware HCIA Management". Anche se ha il ruolo di "amministratore", ha esito negativo.

Risoluzione

Per risolvere questo problema, modificare l'autorizzazione globale per l'account di gestione in "VMware HCIA Management" e riprovare.

In alternativa, creare un nuovo utente e assegnargli
il ruolo "VMware HCIA Management".Di seguito sono riportati i passaggi per modificare il ruolo dell'utente:

  • In vCenter, accedere a Menu->Administration >Users and Groups>, filtrare per vsphere.local (o dominio personalizzato se il cliente ne utilizza uno per i propri account>), cliccare su Add e creare il nuovo account utente.
  • Poi in : Controllo degli accessi ->Autorizzazione globale
  • Individuare l'utente e modificare il ruolo in "VMware HCIA Management", quindi scegliere la casella di controllo "propagate to children".
  • Riprovare l'aggiornamento.

Prodotti interessati

VxRail, CloudArray Virtual Edition for VxRail Appliance, VMWare Cloud on Dell EMC VxRail E560F, VMWare Cloud on Dell EMC VxRail E560N, VxRail 460 and 470 Nodes, VxRail Appliance Family, VxRail Appliance Series, VxRail G410, VxRail G Series Nodes , VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560 VCF, VxRail E560F, VxRail E560F VCF, VxRail E560N, VxRail E560N VCF, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560 VCF, VxRail G560F, VxRail G560F VCF, VxRail Gen2 Hardware, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570 VCF, VxRail P570F, VxRail P570F VCF, VxRail P580N, VxRail P580N VCF, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S570 VCF, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570 VCF, VxRail V570F, VxRail V570F VCF, VXRAIL V670F, VxRail VD-4000R, VxRail VD-4000W, VxRail VD-4000Z, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes ...

Prodotti

VxRail G410, VxRail G Series Nodes, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560 VCF, VxRail E560F, VxRail E560F VCF, VxRail E560N, VxRail E560N VCF, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N , VxRail G560, VxRail G560 VCF, VxRail G560F, VxRail G560F VCF, VxRail Gen2 Hardware, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570 VCF, VxRail P570F, VxRail P570F VCF, VxRail P580N, VxRail P580N VCF, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S570 VCF, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570 VCF, VxRail V570F, VxRail V570F VCF, VXRAIL V670F, VxRail VD-4000R, VxRail VD-4000W, VxRail VD-4000Z, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes ...
Proprietà dell'articolo
Numero articolo: 000216302
Tipo di articolo: Solution
Ultima modifica: 04 dic 2025
Versione:  4
Trova risposta alle tue domande dagli altri utenti Dell
Support Services
Verifica che il dispositivo sia coperto dai Servizi di supporto.