Connettività di Avamar Data Domain dopo l'aggiornamento di Cisco Meraki
Riepilogo: In assenza di modifiche o upgrade ad Avamar o Data Domain, la connessione a Data Domain non riesce e il processo scade senza alcun avanzamento.
Sintomi
L'errore nei registri di Avamar può essere esposto nei registri di un backup del file system creando un avtar.cmd nella cartella C:\Program Files\avs\var. Creare o modificare il file avtar.cmd utilizzando Blocco note come amministratore e aggiungere i due flag seguenti:
--debug=true
--x25=-1
Verificare che l'opzione .txt non viene aggiunto automaticamente dall'esempio Blocco note (avtar.cmd.txt). A tale scopo, visualizza le estensioni dei nomi file utilizzando Esplora file di Windows.
Eliminare il avtar.cmd File dopo la raccolta dei registri.
avtar Info <41234>: - Connecting to Data Domain Server name "599.499.399.299" with credentials
[SessionMgr] SessionMgr::Connect DDRName:599.499.399.299 DDRUser:ddusername DDRPassword:******** handle:0000000002404204 (-1)
[SessionMgr] DDRInstance::ctor - ddpInstanceHandle 0x65c6d000
[SessionMgr] DDRInstance::Connect: Connecting to DDR: 599.499.399.299
avtar Info <40160>: - Establishing a connection to the Data Domain system with basic authentication (Connection mode: A:0 E:0).
[SessionMgr] [DDBoost]-DEBUG [42C:1404] ddcl_nfs_connect: NFS connect request for bindtype = 0 bind_param = (null)
[SessionMgr] [DDBoost]-DEBUG [42C:1404] ddcl_vrapid_get_host_saddr: host_name 599.499.399.299 needs lookup
[SessionMgr] [DDBoost]-DEBUG [42C:1404] ddcl_get_host_ipv6_ipv4_addr() string IP address found
[SessionMgr] [DDBoost]-INFO [42C:1404] host 599.499.399.299 on IP 599.499.399.299
[SessionMgr] [DDBoost]-INFO [42C:1404] Portmap trying to connect to address 599.499.399.299
[SessionMgr] [DDBoost]-DEBUG [42C:1404] clnt_async_init_sock: socket init and bind request for bindtype = 0 bind_param = (null)
[SessionMgr] [DDBoost]-DEBUG [42C:1404] clnt_async_tcp_connect: attempting to connect() on port =111 ip=599.499.399.299
[SessionMgr] [DDBoost]-INFO [42C:1404] readtcp: RPC_CANTRECV with errno=Unknown error (10054)
[SessionMgr] [DDBoost]-INFO [42C:1404] clnt_async_call: RPC error= 4
[SessionMgr] [DDBoost]-WARNING [42C:1404] Port lookup for program 100003 failed. Retry number: 1
[SessionMgr] [DDBoost]-INFO [42C:1404] clnt_process_a_send_job: We have RPC error from previous RPC= 4
[SessionMgr] [DDBoost]-WARNING [42C:1404] clnt_process_a_send_job RPC error, Will fail all jobs later for status=4
[SessionMgr] [DDBoost]-INFO [42C:1404] clnt_async_call: RPC error= 4
[SessionMgr] [DDBoost]-WARNING [42C:1404] Port lookup for program 100003 failed. Retry number: 2
[SessionMgr] [DDBoost]-INFO [42C:1404] clnt_process_a_send_job: We have RPC error from previous RPC= 4
[SessionMgr] [DDBoost]-WARNING [42C:1404] clnt_process_a_send_job RPC error, Will fail all jobs later for status=4
[SessionMgr] [DDBoost]-INFO [42C:1404] clnt_async_call: RPC error= 4 Causa
Risoluzione
Contattare il supporto Cisco per correggere o disabilitare la regola.
La soluzione alternativa corrente consiste nel disabilitare o consentire la regola IDs 1-41185 SunRPC Portmap GETPORT richiesta rilevata e 106-4 RPC_INCOMPLETE_SEGMENT.