NetWorker：包含非法令牌和不正确目录规范错误的 VSS 问题

Riepilogo: 卷影拷贝服务 （VSS） 问题，伴有指定不正确目录的非法令牌错误。VSS 其他：ERROR: VSS 无法处理快照：无法创建 VSS 快照。197048：保存：无法保存 SYSTEM STATE 存储集并创建快照：无法创建 VSS 快照。

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Sintomi

文件系统备份失败，并显示以下错误消息：

suppressed 11158 bytes of output.

87306:save: Incorrect directory specification on line 123 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 123: illegal token

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 123: syntax error

87306:save: Incorrect directory specification on line 125 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 125: illegal token

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 125: syntax error

87306:save: Incorrect directory specification on line 127 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 127: illegal token

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 127: syntax error

87306:save: Incorrect directory specification on line 129 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 129: illegal token

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 129: syntax error

87306:save: Incorrect directory specification on line 131 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 131: illegal token

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 131: syntax error

87305:save: Incorrectly quoted directory on line 497 of 'C:\Program Files\EMC NetWorker\nsr\tmp\sd000001'.

C:\Program Files\EMC NetWorker\nsr\tmp\sd000001 line 497: illegal token

174424:save: Step (3 of 5) for PID-10504: Creating the snapshot for the selected save sets.

VSS OTHER: ERROR: VSS failed to process snapshot: Unable to create the VSS snapshot.

197048:save: Unable to save the SYSTEM STATE save sets and create the snapshot: Unable to create the VSS snapshot.


176571:save: Step (4 of 5) for PID-10504: Unable to complete the backup of the disaster recovery save sets. See the savegrp log to track the closure steps of the backup.

176572:save: Error occurred during the backup of the disaster recovery save sets.

--- Job Indications ---

<Client _Name>:<saveset>: retried 1 times

从 NetWorker Management Console （NMC） 中，转至“监视”选项卡>，右键单击特定的工作流>显示详细信息>失败部分>双击失败部分>获取完整日志。

Causa

  • 这可能是因为客户端服务器上的 VSS 卷影拷贝很高。
  • 系统编写器、ASR 编写器、WMI 编写器、注册表编写器 — 都必须处于稳定状态且无错误。
  • VSS 初始化不成功，并且经常卡住。
  • 系统状态应为“正在等待完成”，或者为快照过程在后台运行或手动触发任何其他卷影复制。

Risoluzione

  1. 打开管理员命令提示符。
  2. 停止 NetWorker 客户端：
    net stop nsrexecd /y
  3. 终止 所有未停止的 NetWorker 服务 ：
    taskkil /F /IM nsr*
  4. 终止 未停止的任何 NetWorker 备份进程 ：
    taskkill /F /IM save*
  5. 重命名 路径下的“Daemon”文件 ：C：\Program Files\EMC NetWorker\nsr\logs\daemon.raw
  6. 删除以下路径下的“tmp”文件夹：C：\Program Files\EMC NetWorker\nsr\tmp（还有任何重命名的 /tmp 目录）
  7. 打开 SERVICES（或 services.msc）提示符。
  8. 为此服务查找 VOLUME SHADOW COPY SERVICESTOP，然后单击 START。
  9. 检查 VSS 系统编写器，所有 VSS 编写器都应该保持稳定。
  10. 从客户端服务器中删除所有影子。
  11. 检查服务器文件条目。它应该是路径下的备份服务器名称：- <C：\Program Files\EMC Networker\nsr\res\servers>
  12. 再次启动 NetWorker 客户端服务：
    net start nsrexecd
  13. 打开 NetWorker 用户界面并尝试连接到客户端服务器上的备份服务器。
  14. 最后触发备份
Proprietà dell'articolo
Numero articolo: 000223999
Tipo di articolo: Solution
Ultima modifica: 01 lug 2024
Versione:  3
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