PowerProtect Linux-filsystemregistrering mislykkes med meddelelsen "Foretrukken adresse er ugyldig"

Riepilogo: Linux File System Agent-registreringen med det fuldt kvalificerede domænenavn (FQDN) eller IP mislykkes med "foretrukken adresse er ugyldig."

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Sintomi

PowerProtect Data Manager bruges til at beskytte Linux-serverne med filsystemagenten (programagent). Programagentregistreringen med det fuldt kvalificerede domænenavn (FQDN) eller IP mislykkes med "foretrukken adresse er ugyldig".

[root@my-application-agent]# /opt/dpsapps/agentsvc/register.sh --enable
AgentService is already commissioned.
Enter the PowerProtect Data Manager server FQDN or IP address: my-ppdm.my-domain.com
The PowerProtect Data Manager server FQDN or IP address that is used by the application agent host is my-ppdm.my-domain.com
To use the Fully Qualified Domain Name (FQDN) as the preferred address for the agent host, in the PowerProtect Data Manager UI, go to Infrastructure > Application Agents and select Configure DNS Name Resolution.
Enter the preferred FQDN or IP address of the application host: my-application-agent.my-domain.com
preferred address is invalid
Enter the preferred FQDN or IP address of the application host: XXX.XXX.XXX.XXX
preferred address is invalid
Failed to get a valid preferred address of the application host even after 2 attempts. Failing registration

Navnefortolkningen mellem programagenten og PowerProtect Data Manager fungerer korrekt. Siden PowerProtect Data Manager Application Agents viser en registrering med programagentens IP-adresse og localhost.localdomain.

Siden PowerProtect Data Manager Application Agent, der viser posten localhost.localdomain
 

Causa

Programagenterne /etc/hosts Fil indeholder en 127.0.0.1 loopback-post for localhost.localdomain. localhost.localdomain erårsag til, at programagentkonfigurationen bruger det forkerte navn under registreringen.

[root@my-application-agent]# cat /etc/hosts
127.0.0.1	localhost.localdomain locoalhost
::1		localhost.localdomain locoalhost
XXX.XXX.XXX.XXX my-application-agent.my-domain.com my-application-agent

Risoluzione

Programagenterne /etc/hosts Fillinjer for localhost.localdomain skal kommenteres eller opdateres, så de afspejler navnet på programagenterne.

[root@my-application-agent]# cat /etc/hosts
#127.0.0.1	localhost.localdomain locoalhost
#::1		localhost.localdomain locoalhost
XXX.XXX.XXX.XXX my-application-agent.my-domain.com my-application-agent

eller

[root@my-application-agent]# cat /etc/hosts
XXX.XXX.XXX.XXX my-application-agent.my-domain.com my-application-agent
127.0.0.1	my-application-agent.my-domain.com my-application-agent
::1		my-application-agent.my-domain.com my-application-agent
Proprietà dell'articolo
Numero articolo: 000225590
Tipo di articolo: Solution
Ultima modifica: 17 nov 2025
Versione:  2
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