文書番号: 000189820
Windows 11 - Scope of Support and System Requirements
概要: See the following information for Windows 11 system requirements, upgrade availability, and scope of support provided by Dell.
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How can I get support for Windows 11?
Dell supports Windows 11 with the general availability beginning of October 5, 2021 on:
- New computers with Windows 11 factory installed
- Dell computers tested for upgrade to Windows 11
For computers that do not meet Windows 11 upgrade requirements, Dell continues to support Windows 10.
Go to https://www.dell.com/support/home for all support options.
How can I get support for Windows 11 if my computer does not meet Windows 11 hardware requirements?
Dell continues to support your computer within the scope of the hardware warranty the computer was shipped with.
Driver and BIOS updates:
Systems that do not meet Windows 11 hardware requirements can consume driver and firmware updates through Windows Updates. Dell however does not guarantee Windows 11 driver availability for such computer models, and performance troubleshooting is limited to best effort (based on the support agreement of the computer).
Does Dell support Windows 11 Insider builds, or Windows 11 images that bypass the hardware requirements?
No. Dell agents ask you to revert to the factory installed Windows 10 edition for any performance-related troubleshooting assistance.
How can I upgrade to Windows 11?
The computer must meet or exceed minimum system requirements for Windows 11.
Download and run the PC Health Check App 
from Microsoft to verify upgrade eligibility for Windows 11.
| Windows 11 System Requirements | ||
|---|---|---|
| Component | Minimum Requirement | Additional Information |
| CPU | 1 GHz or faster with two or more cores on a compatible 64-bit processor or system on a chip (SoC) | Supported AMD Processors  Supported Intel Processors  |
| RAM | 4 GB | |
| Storage | 64 GB or larger | |
| BIOS/Firmware | UEFI/Secure Boot capable | Legacy/CSM BIOS not supported |
| TPM | Firmware and hardware TPM that support TMP standard 2.0 | Trusted Platform Module (TPM) Frequently Asked Questions for Windows 11 |
| Graphics Card | DirectX 12 or later with WDDM 2.0 driver | |
| Internet Connectivity | Windows 11 Pro for personal use and Windows 11 Home require internet connectivity and a Microsoft account during initial device setup. | Windows 11 Specifications - Microsoft  |
When can I get the upgrade?
Microsoft will offer the upgrade to Windows 11 in multiple phases between October 5, 2021 and Spring of 2022.
Drivers for Dell computers tested for upgrade to Windows 11 are available for download at https://www.dell.com/support/home.| Windows 11 Upgrade Schedule | |||
|---|---|---|---|
| Phase | Start Date | Eligible Systems | How can I get the upgrade? |
| 1 | October 2021 | Microsoft offers the upgrade to a limited number of devices based on telemetry data. | Click Settings -> Windows Update -> Check for Windows Update. The upgrade appears when made available for your computer by Microsoft. |
| 2 | Early 2022 | Systems that have been purchased in CY 2021 with Windows 10 factory installed. | Upgrade is offered in the Out-Of-Box Experience (OOBE). |
| 3 | Spring 2022 | All eligible Dell computers tested for update to Windows 11 build 22H2 and previous versions of Windows 11. | Windows Update offers the upgrade automatically when available for the computer. |
Note: Systems with Windows 10 20H1 or older must upgrade to 21H1 to receive the Windows 11 upgrade offer.
Additional information:
Where can I find drivers for Windows 11?
Drivers for Dell computers tested for update to Windows 11 build 22H2 and previous versions of Windows 11 are available for download at https://www.dell.com/support/home.
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最後に公開された日付
22 12月 2023
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