Data Protection Advisor (DPA): Error during upgrade or install "Could not initialize class java.awt.Toolkit"

Resumo: Error during upgrade or install "Could not initialize class java.awt.Toolkit"

Produtos afetados

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Sintomas

When attempting to upgrade or install DPA on Application or Datastore server on Linux the installer will exits immediately with following error in command line:

Stack Trace:

java.lang.NoClassDefFoundError: Could not initialize class java.awt.Toolkit
        at java.awt.Component.<clinit>(Component.java:593)
        at com.zerog.ia.installer.actions.InstallUninstaller.bv(Unknown Source)
        at com.zerog.ia.installer.actions.InstallUninstaller.installSelf(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)
        at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)
        at com.zerog.ia.installer.Installer.install(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.consoleInstallMain(Unknown Source)
        at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
        at com.zerog.ia.installer.Main.main(Unknown Source)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.zerog.lax.LAX.launch(Unknown Source)
        at com.zerog.lax.LAX.main(Unknown Source)

This Application has Unexpectedly Quit: Invocation of this Java Application has caused an InvocationTargetException. This application will now exit. (LAX)

Causa

Data Protection Advisor is working as designed.
Certain 64-bit system libraries were not installed on the O/S

To identify the missing system libraries, the following command can run on libawt_xawt.so which is located at <install_dir>/services/_jre/lib/amd64/:

ldd libawt_xawt.so

Below is an example of the command output:

[root@App_hostname amd64]# ldd libawt_xawt.so
        linux-vdso.so.1 =>  (0x00007fffbef89000)
        libpthread.so.0 => /lib64/libpthread.so.0 (0x00007f9b22f53000)
        libm.so.6 => /lib64/libm.so.6 (0x00007f9b22c50000)
        libawt.so => /opt/emc/dpa/services/_jre/lib/amd64/./libawt.so (0x00007f9b22980000)
        libXext.so.6 => /lib64/libXext.so.6 (0x00007f9b2276e000)
        libX11.so.6 => /lib64/libX11.so.6 (0x00007f9b2242f000)
        libXrender.so.1 => not found  <<
        libdl.so.2 => /lib64/libdl.so.2 (0x00007f9b2222b000)
        libXtst.so.6 => not found  <<
        libXi.so.6 => not found  <<
        libjava.so => /opt/emc/dpa/services/_jre/lib/amd64/./libjava.so (0x00007f9b21ffb000)
        libjvm.so => not found  <<
        libc.so.6 => /lib64/libc.so.6 (0x00007f9b21c37000)
        /lib64/ld-linux-x86-64.so.2 (0x000055614bbdf000)
        libjvm.so => not found
        libxcb.so.1 => /lib64/libxcb.so.1 (0x00007f9b21a0e000)
        libjvm.so => not found
        libverify.so => /opt/emc/dpa/services/_jre/lib/amd64/./libverify.so (0x00007f9b217fe000)
        libXau.so.6 => /lib64/libXau.so.6 (0x00007f9b215fa000)
        libjvm.so => not found

Resolução

The missing libraries will need to be installed on the O/S to allow the installer to complete successfully. Tools such as Yum or Yast can be used to install the missing libraries.
Once the installation of the missing libraries has been completed then the following command can be run again to confirm all the required libraries are now in place: