IDPA: How to create and download a log bundle
Summary: This article explains how to collect a log bundle from the Appliance Configuration Manager (ACM) on an Integrated Data Protection Appliance (IDPA). The log bundle is essential for troubleshooting and support diagnostics. ...
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Instructions
Create a Log Bundle.
1. Open the UI of the ACM in a browser by accessing the following URL:
https://<acm_ip_or_fqdn>:85432. In the upper right corner of the dashboard select "Create log bundle" from the context menu under the log generation icon.
3. Select either a single component from which to collect logs, or choose "Select. All" to collect logs from all components.
4. Select "OK" to generate the log bundle.
Note: When choosing "Select All" from the component selection list, log bundle creation may take a significant amount of time.
Download a Log Bundle
1. Open the UI of the ACM in a browser by accessing the following URL:
https://<acm_ip_or_fqdn>:85432. In the upper right corner of the dashboard, select "Download log bundle" from the context menu under the log generation icon.
Additional Information
If a TSR (Hardware) log bundle has been requested, refer to article: Data Domain: How to gather TSR logs
Video for IDPA Logs and Bundles.
Produse afectate
Integrated Data Protection Appliance FamilyProduse
PowerProtect DP4400, PowerProtect Data Protection Software, Integrated Data Protection Appliance Family, PowerProtect Data Protection Hardware, Integrated Data Protection Appliance SoftwareProprietăți articol
Article Number: 000011126
Article Type: How To
Ultima modificare: 26 Sep 2025
Version: 9
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