Avamar:虚拟机代理注册停止响应

Summary: 虚拟机代理注册停止响应

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.

Symptoms

将 Avamar Server 升级到了 v7.3

Avamar Server 升级到 Avamar v7.3 后,代理服务器注册停止工作。尝试重新注册时,系统停止响应并显示“UN-Registering with the MCS”

从代理端,尝试运行 initproxyappliance.sh 以将代理注册到 MCS 时。avagent.log显示以下信息。它进入挂起状态。

2016/11/02-22:59:23.70883 [avagent]  Debug output redirected
2016-11-02 22:59:23 avagent Info <5008>: Logging to /usr/local/avamarclient/var/avagent.log
2016/11/02-22:59:23.70892 [avagent]  Config: VARDIR=/usr/local/avamarclient/var, HOMEDIR=/root
2016/11/02-22:59:23.70893 [avagent]  Looking for flag file "/usr/local/avamarclient/var/avamar.cmd"
2016/11/02-22:59:23.70895 [avagent]  Looking for flag file "/usr/local/avamarclient/var/avagent.cmd"
2016-11-02 22:59:23 avagent Info <5702>: Command Line: /usr/local/avamarclient/bin/avagent.bin --quiet --init --daemon=false --listenport=28009 --bindir="/usr/local/avamarclient/bin" --vardir="/usr/local/avamarclient/var" --sysdir="/usr/local/avamarclient/etc" --logfile="/usr/local/avamarclient/var/avagent.log" --logtimeformat=default --logtimezone=default --mcsaddr="AvamarHostName" --listenport=28009 --dpndomain="/Avamar_Proxies"
2016-11-02 22:59:23 avagent Info <5703>: Parsed Flags: /usr/local/avamarclient/bin/avagent.bin --quiet --initialize --service=false --acport=28009 --bindir=/usr/local/avamarclient/bin --vardir=/usr/local/avamarclient/var --sysdir=/usr/local/avamarclient/etc --logfile=/usr/local/avamarclient/var/avagent.log --logtimeformat=default --logtimezone=default --mcsaddr=AvamarHostName --acport=xxxx --dpndomain=/Avamar_Proxies
2016-11-02 22:59:23 avagent Info <6601>: Hostnamelist: 127.x.x.x,avamarproxy2.domainname,avamarproxy2,10.xxx.xx.67
2016-11-02 22:59:23 avagent Info <6609>: UN-Registering with the MCS (10.xxx.xx.63)

在 Avamar Server 端,MCS 日志显示以下错误:

root@avamar1:/usr/local/avamar/var/mc/server_log/#: grep '10.xxx.xx.67' mcserver.log.0

WARNING: Cl->MC 10.xxx.xx.67:47147: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47147 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-20 connection to 10.xxx.xx.67:47147 took 24140 mseconds
WARNING: Cl->MC 10.xxx.xx.67:47151: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47151 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: Cl->MC 10.xxx.xx.67:47152: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47152 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-9 connection to 10.xxx.xx.67:47152 took 30029 mseconds
WARNING: Cl->MC 10.xxx.xx.67:47153: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47153 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: Cl->MC 10.xxx.xx.67:47155: Can not process client request. Peer not authenticated
FINE: MC->Cl 10.xxx.xx.67:47155 <message  errno="100002" errdesc="SSL-related operations failed: Peer not authenticated" ack="no" type="response" sync="fg"  />
WARNING: thread :pool-7-thread-12 connection to 10.xxx.xx.67:47155 took 8766 mseconds

 

Cause

对于版本 7.3.0.226,默认情况下启用客户端-服务器身份验证。

以下是此问题的两个已知原因:

  1. 客户端或 Data Domain 系统上的证书不正确
  2. Data Domain 系统上的时间与 Avamar Server 上的时间不同步(约 >2 分钟)

 

Resolution

有关解决方法,请参阅知识库 文章484773 (需要戴尔支持帐户才能查看本文)

 

Produse afectate

Avamar

Produse

Avamar
Proprietăți articol
Article Number: 000063156
Article Type: Solution
Ultima modificare: 23 Jun 2026
Version:  5
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