Avamar：DD Boostユーザー パスワードの有効期限が切れているため、Data Domainに「Unresponsive」と表示される

Summary: DD Boostユーザー パスワードの有効期限が切れているため、Data Domainに「Unresponsive」と表示されます。

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Symptoms

 

  • Data DomainがAvamar Administratorコンソールで応答しないと表示される

Avamar Administratorコンソールに表示されるシステム状態

  • MCCLI Data Domainプロパティに、DD Boostユーザーは有効であるがSNMPが無効であることが表示される

mccli dd show-prop
0,23000,CLI command completed successfully.
IPv4Hostname                    IPv6Hostname TotalCapacity ServerUtilization BytesProtected FileSystemAvailable FileSystemUsed UserName DefaultReplicationStorageSystem TargetForAvamarCheckpointBackups MaximumStreamsForAvamarCheckpointBackups MaximumStreams MaximumStreamsLimit InstantAccessLimit DDOSVersion    SerialNumber   ModelNumber EncryptionStrength AuthenticationMode MonitoringStatus                                     DDBoostLicensed DDBoostEnabled DDBoostUserEnabled DDBoostUserStatus DDBoostOptionStatus SNMPstatus FileSystemStatus                Synchronizationofmaintenanceoperations
------------------------------- ------------ ------------- ----------------- -------------- ------------------- -------------- -------- ------------------------------- -------------------------------- ---------------------------------------- -------------- ------------------- ------------------ -------------- -------------- ----------- ------------------ ------------------ ---------------------------------------------------- --------------- -------------- ------------------ ----------------- ------------------- ---------- ------------------------------- --------------------------------------
dd.emc.com       N/A          174654.5 GiB  24%               57.4 TB        132008.4 GiB        42646.1 GiB   avamaruser   Yes                             No                               0                                        100            270                 1              5.6.0.5-501748 xxxxxxxxxxxxxx DD4500      unknown            unknown            Missing SNMP community string on Data Domain system. true            true           true               User Valid        Option Enabled      Disabled   Unknown since SNMP is disabled. on
 

  • DD Boostユーザーを使用してData Domainにログインしようとすると、ユーザーのパスワードの有効期限が切れていると表示される

ssh avamaruser@dd.emc.com
Warning: Permanently added 'dd.emc.com,10.10.10.10' (RSA) to the list of known hosts.
Data Domain OS
You are required to change your password immediately (password aged)
Last login: Tue Mar  8 11:41:10 CET 2016 from 10.10.10.11 on ssh
WARNING: Your password has expired.
You must change your password now and login again!
Changing password for avamaruser.
(current) UNIX password:

Cause

  • パスワード エージング オプションは、Data Domain上のDD Boostユーザーに設定

user show detailed avamaruser
User:                                   avamaruser
Uid:                                    xxx
Role:                                   admin
Last Login From:                        <unknown>
Last Login Time:                        never
Status:                                 enabled
Password Last Changed:                  Apr 03, 2016
Disable Date:                           never
Minimum Days Between Password Change:   15
Maximum Days Between Password Change:   90
Warning Days Between Password Change:   15
Disable Days After Expire:              3
Force Password Change at Next Login:    no

Resolution

  • DD Boostユーザーを使用し、SSHでData Domainにログインします。

  • パスワードの更新を求めるプロンプトが表示されたら、現在のパスワードと新しいパスワードを入力します 

Produse afectate

Avamar

Produse

Avamar
Proprietăți articol
Article Number: 000064106
Article Type: Solution
Ultima modificare: 17 Dec 2025
Version:  6
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