RecoverPoint 和 RecoverPoint for VMs:运行命令时,CLI 会话异常结束并显示“已终止”消息。

Summary: RecoverPoint:CLI 会话异常结束,并显示“已终止”消息;如果会话通过 PuTTY 运行,则可能不会显示此消息,因为 PuTTY 可能会关闭窗口。

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.

Symptoms

大型环境中的许多组合 CLI 更改可能会导致此问题。在大型环境中运行命令可能会导致 CLI 会话异常关闭。

如果窗口保持打开状态,用户可能会注意到“已终止”消息:

Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet1 name=device_DEV01
Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet2 name=device_DEV02
Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet3 name=device_DEV03
 
Killed


CLI 日志中可能会出现以下内容 (extracted.*/files/home/kos/cli/result.xx.log):

2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Handling command: create_replication_set
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::handleCommand(..)
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CreateReplicationSetHandler::initDataMembers()
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::initDataMembers()
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: m_settingsCache is relevant, returning
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Calling Mgmt::getState()
2018/07/29 21:32:49.949 - #2 - 11944/11940 - MemoryShield: totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB]
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory low watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=283115520
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory high watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=314572800
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory shield discovered an error !!!
2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: dumpDetectors
2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: running status for N6Kashya29MemoryShieldScheduler_AO_IMPLE, pid=11944/11940, config=(alertThreshold=10,alertLevel=0,killThreshold=7200,coreThreshold=0,full=1), deltaTime=0, cmd=N6Kashya59MemoryShieldScheduler_AO_IMPL_printStatistics_6_CmdConcreteE
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 Assertion failed: false Line 285 File MemoryShield.cc PID: 11940 Info: memory limit exceeded, no core
END OF LOGGER

Cause

由于环境的大小以及同一 CLI 会话中合并的许多更改,CLI 进程达到其内存限制并崩溃。

例如,在创建一致性组时,许多更改会合并到 edit_group_settings 命令作为单个更改。另一个例子是”heavier“命令,例如 get_group_statistics.

Resolution

解决 方案:
可以使用 putty/ssh > 在群集 IP 上运行以下签名脚本:[2] Setup -> [8] Advanced options -> [4] Run script。

 

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输出文件创建于 https://{RPA-IP}/info/Group_Stats.output.


解决方法 2:
此问题存在解决方案,但需要 Dell Technologies 技术支持人员的干预。支持人员必须访问您的站点控制设备以进行内部更改。请联系 Dell Technologies 客户支持中心 或您的服务代表寻求技术支持,并提供此 Dell Technologies 知识库解决方案 ID。

Produse afectate

RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint for Virtual Machines

Produse

RecoverPoint SE
Proprietăți articol
Article Number: 000167115
Article Type: Solution
Ultima modificare: 16 Jan 2026
Version:  5
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