RecoverPoint:CG_NAME、copy_name、RSetX 的快照接口,用于Site_name错误

Summary: [CG_NAME, copy_name, RSetX] for Site_name] 的快照接口:ERROR

Acest articol se aplică pentru Acest articol nu se aplică pentru Acest articol nu este legat de un produs specific. Acest articol nu acoperă toate versiunile de produs existente.

Symptoms

带 XIO 的 RecoverPointclassic
System Status 报告一个或多个 CG 的一个或多个错误


Snap interface of [CG_NAME, copy_name, RSetX] for Site_name]: ERROR
控制日志显示以下错误。
 
2025/03/19 17:04:22.201 - #1 - 9853/8837 - WorkManager: GroupCopy(379087723 SiteUID(0x6dac2f958fab7bc4) 0): Action refreshMaskingGroups failed! value.arrayRvCode() = e_API_FAILURE value.errorStrings() = [Unable to make sense of XML-RPC response from server.  XML-RPC response too large.  Our limit is 4194304 characters.  We got 5131643 characters.  Use XMLRPC_TRACE_XML to see for yourself]
 

Cause

系统的默认响应大小限制为 4 MB(4,194,304 个字符),但服务器返回的响应超过 5 MB(5,130,336 个字符)。因此,无法解析响应,并且 API 调用失败,并显示 e_API_FAILURE。并且该作被标记为繁忙 refreshMaskingGroups

Resolution


解决方法:
1.使用 boxmgmt
2 登录到 RPA。进入 change appliance configuration菜单:[2] 设置 -> [8] 高级选项 -> [3] 一体机配置参数 -> [3] 更改一体机配置参数值
3。输入名称:t_XMLRPCResponseSizeLimit
4。输入值:6291456 


分辨率:

Dell Technologies 工程部门正在调查此问题。目前正在开发永久修复。请联系 Dell Technologies 客户支持中心或您的服务代表寻求帮助,并提供此解决方案 ID。

 

Additional Information


Produse afectate

RecoverPoint, RecoverPoint CL, RecoverPoint EX
Proprietăți articol
Article Number: 000309715
Article Type: Solution
Ultima modificare: 26 May 2026
Version:  2
Găsiți răspunsuri la întrebările dvs. de la alți utilizatori Dell
Servicii de asistență
Verificați dacă dispozitivul dvs. este acoperit de serviciile de asistență.