How to Download and Install Adobe Products Sold at Dell

Summary: Discover the step-by-step instructions for installing Adobe software on your Dell computer in our comprehensive guide, ensuring a smooth installation process.

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Symptoms

Affected Products:

  • Adobe Acrobat
  • Adobe Creative Cloud
  • Adobe Lightroom
  • Adobe Premiere Pro
  • Adobe Premiere Elements
  • Adobe Photoshop Elements

Cause

Adobe products that are purchased through Dell contain a redemption code for a:

  • Perpetual (one time) license
    • Download and activate the software on (1) computer.
    • The license does not expire.
Caution:
  • Cloud (subscription) license.
    • Download and activate the software on (2) computers.
      • Software can only be used on (1) computer at a time.
    • The license expires when the subscription ends.
Note: Subscription licenses must be renewed directly through Adobe. For more information, reference Renew or Restart Your Membership This hyperlink is taking you to a website outside of Dell Technologies..
Warning: Once a redemption code is redeemed, the code is no longer active.

Resolution

Adobe software can be purchased with a Dell Computer or through the Dell Store.

Click the appropriate purchase method for the proper installation steps.

The following Adobe products can be purchased with a Dell commercial or consumer computer running Microsoft Windows:

Click the appropriate link ABOVE for specific installation steps.

Note: Adobe Reader is available for free at https://get.adobe.com/reader/ This hyperlink is taking you to a website outside of Dell Technologies..

The following Adobe products can be purchased at https://www.dell.com/ for computers running Microsoft Windows:

  • Adobe Acrobat
  • Adobe Creative Cloud
  • Adobe Lightroom
  • Adobe Premiere Pro
  • Adobe Photoshop Elements
  • Adobe Premiere Elements

Adobe products that are purchased separately from a Dell computer can be downloaded through Dell Digital Locker with the email that is used at the time of purchase.

Note:
  • If the Adobe product is missing from your Dell Digital Locker account, click your appropriate order number at https://www.dell.com/support/order-status/, and then click Contact Customer Support.
  • Adobe Reader is available for free at https://get.adobe.com/reader/ This hyperlink is taking you to a website outside of Dell Technologies..

Produse afectate

Chromebox, Alienware, Inspiron, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Fixed Workstations, Mobile Workstations
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Article Number: 000177712
Article Type: Solution
Ultima modificare: 31 iul. 2025
Version:  23
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