Unisphere for PowerMax: Performance data is missing after upgrade

Workaround:
Disable auto alerting.
 

1: Change settings from true to false in the following 2 ejb-jar.xml files in the Unisphere install dir:

install_dir/SMAS/jboss/domain/deploy/domain-symm.ear/domain-symm-ejb.jar/META-INF/ejb-jar.xml
install_dir/SMAS/jboss/domain/deploy0/domain-symm0.ear/domain-symm-ejb.jar/META-INF/ejb-jar.xml

It is best to update both copies. The setting is here:

<ejb-class>com.emc.em.domain.symmetrix.alert.SymmAutoClearAlertService</ejb-class>
<env-entry>
<env-entry-name>autoClearAlertsEnabled</env-entry-name>
<env-entry-type>java.lang.Boolean</env-entry-type>
<env-entry-value>true</env-entry-value>
</env-entry>

Change true to false and save the files.
 

2: Restart SMAS (do not reboot as changes are lost):

Stop SMAS:
• On MGMT-0 (or MGMT-1) Guest: crm resource maintenance SRG_U4P on
• Then run command "docker exec -it unisphere bash" (this opens a console for U4P container within BaseOS).
• Then run "/etc/init.d/smas stop-sync"
Start SMAS:
• On MGMT-0 (or MGMT-1) Guest: (ensure still logged into the U4P container (by MGMT) as per above) "/etc/init.d/smas start-sync"
• Run: Exit (to exit U4P container and go back to MGMT Guest CLI)
• CRM resource maintenance SRG_U4P off

Permanent Solution:
This issue is addressed with PMUNI-17262 in 10.2.0.0 (Magnolia).