Dell Display and Peripheral Manager Mini Installer Does Not Launch

Summary: Learn about why Dell Display and Peripheral Manager (DDPM) may not present the mini-installer prompt when a new supported Dell device is connected.

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Symptoms

On computers running Windows, no pop-up message appears to prompt installation or update of Dell Display and Peripheral Manager when a supported Dell device is connected.

This behavior may be observed in the following situations:

  • A supported Dell device is connected for the first time on a system that does not have DDPM installed.
  • A new supported device is connected that requires a newer DDPM version, but no prompt appears to download or update DDPM.
    A prompt that says "Customize your devices with Dell Display and Peripheral Manager" with a Download option

Affected Software:

  • Dell Display and Peripheral Manager (version 2.2.1 and later)

Affected Peripherals:

  • Dell Pro 5 Keyboard and Mouse KM526
  • Dell Pro 5 Mouse MS526
  • Dell Pro 5 Wired Fingerprint ESS Mouse MS526C
  • Dell Pro 7 Silent Mouse MS726
  • Dell Pro 7 Slim Keyboard and Mouse KM726

Affected Operating Systems:

  • Windows

Cause

This is expected behavior. The previous mini-installer experience has been removed and is no longer presented when supported devices are connected.

Resolution

This is a design change. The mini-installer has been removed from DDPM version 2.2.1.

Produse afectate

Dell Display and Peripheral Manager, Dell Pro 5 Keyboard and Mouse KM526, Dell Pro 7 Slim Keyboard and Mouse KM726, Dell Pro 5 Mouse MS526, Dell Pro 5 Wired Fingerprint ESS Mouse MS526C, Dell Pro 7 Silent Mouse MS726
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Article Number: 000442074
Article Type: Solution
Ultima modificare: 24 mai 2026
Version:  2
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