Article Number: 531031

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VxRack-SDDC: Software Defined Data Center (SDDC) Manager GUI is not loading

Summary: After upgrading VxRack SDDC, the SDDC manager GUI is no longer accessible.

Primary Product: VxRack SDDC Family

Product: VxRack SDDC Family

Last Published: 14 mai 2020

Article Type: Break Fix

Published Status: Online

Version: 5

VxRack-SDDC: Software Defined Data Center (SDDC) Manager GUI is not loading

Article Content

Issue


After upgrading VxRack Software Defined Data Center (SDDC) cluster to the latest RCM or simple support matrix (SSM), the SDDC manager GUI is not loading. It may show it tried to download a file called vxrm.sso that is of 0 bytes length.
Cause
There are untrusted certificates in the trust store.
Resolution
Notes

Issue


After upgrading VxRack Software Defined Data Center (SDDC) cluster to the latest RCM or simple support matrix (SSM), the SDDC manager GUI is not loading. It may show it tried to download a file called vxrm.sso that is of 0 bytes length.
Cause
There are untrusted certificates in the trust store.
Notes

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First Published

lun. mar. 04 2019 19:11:12 GMT

First Published

lun. mar. 04 2019 19:11:12 GMT

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