NetWorker vProxy: Backups fail with HTTP status 401 "HTTP Get request failed to download config file"
Сводка: NVP - vProxy backups failing with "HTTP Get request failed to download config file" HTTP Status code: 401.
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Симптомы
New deployment of vProxy to new vCenter server.
The NetWorker VMware Protection (NVP) integration is being configured with the vProxy appliance. The virtual machine (VM) backups fail to initialize due to a config file download. The vProxy backup session log shows:
The NetWorker VMware Protection (NVP) integration is being configured with the vProxy appliance. The virtual machine (VM) backups fail to initialize due to a config file download. The vProxy backup session log shows:
...
YYYY/MM/DD HH:MM:SS ERROR: [@(#) Build number: 127] HTTP Get request failed to download config file '[Datastore_Name] VM_Folder_Name/VM_Name.vmx" using URL "https://vCenter_Server_Name/folder/VM_Folder_Name/VM_Name.vmx?dcPath=DC_Path&dsName=Datastore_Name".'. HTTP Status code: 401.
YYYY/MM/DD HH:MM:SS ERROR: [@(#) Build number: 127] HTTP Get request failed to download config file '[Datastore_Name] VM_Folder_Name/VM_Name.vmx" using URL "https://vCenter_Server_Name/folder/VM_Folder_Name/VM_Name.vmx?dcPath=DC_Path&dsName=Datastore_Name".'. HTTP Status code: 401.
YYYY/MM/DD HH:MM:SS ERROR: [@(#) Build number: 127] HTTP Get request failed to download config file '[Datastore_Name] VM_Folder_Name/VM_Name.vmx" using URL "https://vCenter_Server_Name/folder/VM_Folder_Name/VM_Name.vmx?dcPath=DC_Path&dsName=Datastore_Name".'. HTTP Status code: 401.
YYYY/MM/DD HH:MM:SS ERROR: [@(#) Build number: 127] Failed to download VM config file "[[Datastore_Name] adc64e5e-30e0-12b6-f413-e4434b931070/VM_NAME.vmx" into saveset file "vm-xxx-config-file-0.cfg".
YYYY/MM/DD HH:MM:SS ERROR: [@(#) Build number: 127] Failed to initialize Backup Descriptor.
...
Причина
The VMware View account used to register the vCenter resource (NSR Hypervisor) is not assigned to a role which contains the minimum required permissions to perform the backup operations.
Разрешение
Review the vCenter Role permissions to ensure it has the minimum required permissions for the NVP solution. The required minimum user role permissions are documented in the "Creating a dedicated vCenter user account and EMC Backup and Recovery role" section of the Dell NetWorker VMware Integration guide. To confirm which permissions the vCenter user account is missing, the ProxyHC utility can be used:
NVP-vProxy: How to use health check tool ProxyHC on vProxy appliance
The syntax to confirm permissions is: ./ProxyHC perm
NVP-vProxy: How to use health check tool ProxyHC on vProxy appliance
The syntax to confirm permissions is: ./ProxyHC perm
Затронутые продукты
NetWorkerПродукты
NetWorkerСвойства статьи
Номер статьи: 000172309
Тип статьи: Solution
Последнее изменение: 15 Nov 2023
Версия: 3
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