Sync Users at PBA Activation
Zhrnutie: All users are not being synced to PBA during activation on v8.12 client with the policy of "Sync Users at PBA Activation" enabled.
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Symptómy
Affected Products:
- Dell Data Protection | Encryption
Affected Versions:
- v8.12
A new self-encrypting drive policy was introduced in Dell Data Protection | Enterprise Edition server v9.6: Sync users at PBA activation.
- This allows for all user accounts (including local) to be synced to the PBA during provisioning, allowing for local accounts to log in to a remotely managed PBA.

Figure 1: (English Only) Dell Data Protection | Encryption dashboard
Príčina
Not Applicable
Riešenie
For client v8.12.0 to use this feature, the following registry key must be in place before the PBA is provisioned:
Warning: The next step is a Windows Registry edit:
- Back up the Registry before proceeding, reference How to Back Up and Restore the Registry in Windows
.
- Editing the Registry can cause the computer to become unresponsive on the next reboot.
- Contact Dell Data Security International Support Phone Numbers for assistance if you have concerns about performing this step.
HKEY_LOCAL_MACHINE\SOFTWARE\Dell\Dell Data Protection\SyncUsers DWORD(32BIT): "SyncAllUsers" Value: 1
Client v8.13 can use this feature once the sync users at PBA activation policy is enabled, and the registry key is no longer effective.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Dotknuté produkty
Dell EncryptionVlastnosti článku
Číslo článku: 000129960
Typ článku: Solution
Dátum poslednej úpravy: 15 apr 2024
Verzia: 10
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