Windows 10 Hello does not implement face recognition on alien laptops

.

NN/A

Symptom of failure

Windows 10 Hello's built-in facial recognition feature is not available on alien laptops. Some Inspirational machines can be used.

Resolution

Windows 10 hello's face recognition feature requires Intel Real Sense or 3D camera to support face unlock.
The camera currently configured on the alien notebook is only an ordinary full HD camera, not a 3D camera, and does not support Intel Real Sense.
So on alien notebooks, if customers need to use facial recognition, use Dell Digital Deliver to connect to the Internet and download Fast Access software.
 
Note 1: Currently, only the following products will be available as an optional 3D camera

• Inspiron 2350
• Inspiron 5457
• Inspiron 5557
• Inspiron 5459
• Inspiron 7459
• Inspiron 5548 (with touch-only screen)
   
  Note 2: How to determine whether the camera is 3D, judging
  from the appearance is as follows: the left side is a 3D camera, the right side is a normal high-definition or non-high-definition camera (the picture is for quick reference only, the new model may change in the future, please refer to the official document data for the final information)
  
  
  Note 3: reference information 

SupportAssist for Home PCs

Microsoft's official FAQ for Windows Hello and Privacy

http://windows.microsoft.com/zh-cn/windows-10/windows-hello-privacy-faq #