VNX:Unable to open Unisphere - Issues with Java plugin & Browser

摘要: When trying to access Unisphere through IE11 "Java is required for this Application" error is displayed and other issues related to Java and Browsers over Unisphere access.

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症状



Unable to open Unisphere through browser.
Internet Explorer 11 is not supported for Unisphere access.
Mozilla is the recommended browser for Unisphere, yet it gives JAVA plug in required error while accessing Unisphere.
                                  
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原因

One of the causes of this issue is existence of Deployment Toolkit in installed JRE Run time environment package and Internet Explorer 11 is not supported for Unisphere access.

解决方案

Since IE11 is not the supported browser of Unisphere, we use the Mozilla browser. Mozilla is the most recommended browser for Unisphere indeed.

Now open JAVA configure as Control Panel=> JAVA(32 bit)

Verify only one JRE should be installed( 1.7u80 or 1.7u79 32-bit works the better):
(Java SE Runtime Environment 7 - Downloads | Oracle Technology Network | Oracle)



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Then check the Security to be at  Medium   and   Enable JAVA content in the browser  must be checked:

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In Advanced Tab, check the  Mozilla Family : This enables the JAVA contents in Mozilla browser.

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Open the Mozilla browser:

Go to settings and open Plugins

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Make sure only JAVA™ Platform SE 7 U80 is at Ask to activate, if there is any Java Deployment Toolkit, then make it Never Activate(Disable) as bellow;

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Now re-open the Mozilla browser to access Unisphere.

If you get below window then click on Activate Java and then Show All to select Allow and Remember:

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受影响的产品

Unisphere Central, VNX1 Series, VNX2 Series
文章属性
文章编号: 000056514
文章类型: Solution
上次修改时间: 07 11月 2025
版本:  5
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