Dağıtım KB'si: Avamar: Hyper-V VM Yedeklemeleri VSS Yazıcı Hatasıyla Başarısız Oluyor

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症状

"Log in as" (Farklı oturum aç) seçeneği Local System Account (Yerel Sistem Hesabı) olarak değiştirilmelidir [Windows'daki Local System Account'un (Yerel Sistem Hesabı) yerel kaynaklara sınırsız erişimi vardır).

Konuk VM Yedeklemeleri, VSS yazıcı hatalarıyla başarısız olur.

Aşağıdaki çeşitli bileşenlerin günlüklerindeki mesajlara göz atın:
  • Avtar Günlükleri:
avhypervvss Info <12587>: 'Cluster Shared Volume VSS Writer' reported partial failure, checking individual components for failure
avhypervvss Error <12588>: Writer component '139FAABC-9EC2-4886-B571-9AC6EDA30864<CSV>66841cd4-6ded-4f4b-8f17-fd23f8ddc3de:b20d28ce-768a-4bd4-91fa-ae8554e6639e:<Hostname-guestVM></CSV>' ( <Hostname-guestVM><139FAABC-9EC2-4886-B571-9AC6EDA30864<CSV>66841cd4-6ded-4f4b-8f17-fd23f8ddc3de:b20d28ce-768a-4bd4-91fa-ae8554e6639e:<Hyper-vHostname></CSV>> ) reported an error!
Failure code: 0x800423f4 : The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.
Error Description: Unknown 
avhypervvss Warning <41746>: Vss snapshot failed for VM GuestVMHostname<139FAABC-9EC2-4886-B571-9AC6EDA30864>. Skipping from backup target list

======================
  • Hyper-v Sistemi Olay Günlüğü:
Source - VDS Basic Provider

Event - Unexpected failure. Error code: 48F@01000003
Hyper-v Application Event Log-

Source - VSS
Event - 
A VSS writer has rejected an event with error 0x800423f4, The writer experienced a non-transient error.  If the backup process is retried,
the error is likely to reoccur.
. Changes that the writer made to the writer components while handling the event will not be available to the requester. Check the event log for related events from the application hosting the VSS writer. 

Operation:
PrepareForSnapshot Event

Context:
Execution Context: Writer
Writer Class Id: {6XXX1cd4-6ded-4f4b-8f17-fdXXf8XXc3de}
Writer Name: Microsoft Hyper-V VSS Writer
Writer Instance ID: {bXXX2dc4-972d-4c8c-9008-95XXXbe724ba}
Command Line: C:\Windows\system32\vmms.exe
Process ID: 240
======================
  • Konuk VM Uygulaması olay günlükleri:
Source - VSS 
Event-  
 Volume Shadow Copy Service error: Error creating the Shadow Copy Provider COM class with CLSID {3XXX620c-e180-44f3-b154-24XXX46e4cb8} [0x80040154, Class not registered]. 
Operation:
Obtain a callable interface for this provider
Check If Volume Is Supported by Provider
Add a Volume to a Shadow Copy Set
Context:
Provider ID: {7XXX0e39-7dc5-4567-a03b-f0XXX6c7b092}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: 0
Execution Context: Coordinator
Provider ID: {7XXX0e39-7dc5-4567-a03b-f0XXX6c7b092}
Volume Name: \\?\Volume{23663f2d-d539-11e3-8c32-00155df54207}\
Execution Context: Coordinator
------------------------------------
Source - VSS  
Volume Shadow Copy Service error: A critical component required by the Volume Shadow Copy service is not registered. This might happened if an error occurred during Windows setup or during installation of a Shadow Copy provider. The error returned from CoCreateInstance on class with CLSID {3XXX620c-e180-44f3-b154-24XXX46e4cb8} and Name SW_PROV is [0x80040154], Class not registered
Operation:
Obtain a callable interface for this provider
Check If Volume Is Supported by Provider
Add a Volume to a Shadow Copy Set
Context:
Provider ID: {7XXX0e39-7dc5-4567-a03b-f0XXX6c7b092}
Class ID: {00000000-0000-0000-0000-000000000000}
Snapshot Context: 0
Execution Context: Coordinator
Provider ID: {7XXX0e39-7dc5-4567-a03b-f0XXX6c7b092}
Volume Name: \\?\Volume{23663f2d-d539-11e3-8c32-00155df54207}\
Execution Context: Coordinator
======================

原因

Önceki yedekleme yazılımında, konuk VM'sinde AD hesabına ayarlanmış birim gölge kopyası hizmetine yönelik servis hesabı olması.

解决方案

İşlemler
  1. Konuk VM'sinde services.msc konsolunu açın.
  2. "Volume Shadow Copy" (Birim Gölge Kopyası) hizmetini bulup > Properties (Özellikler) > Log On (Oturum Aç) kısmında > "This account" (Bu hesap) seçeneğini "Local System Account" (Yerel Sistem Hesabı) ile değiştirin. 

受影响的产品

Avamar

产品

Avamar, Avamar Plug-in for Hyper-V VSS
文章属性
文章编号: 000058312
文章类型: Solution
上次修改时间: 14 4月 2021
版本:  3
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