Avamar:MCS 在回滚后不启动:“GSAN 回滚时间与存储的回滚时间不匹配”
摘要: 管理控制台服务器 (MCS) 在回滚后启动,并报告“GSAN 回滚时间与存储的回滚时间不匹配”。 (适用于虚拟备份一体机 (VBA)、融合备份一体机 (IDPA) 和任何 Avamar 配置)
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症状
在 GSAN 回滚后,管理控制台服务器 (MCS) 未启动。
“gsan rollbacktime does not match stored rollbacktime“显示在输出文件中 /usr/local/avamar/var/mc/server_data/mcserver.out:
Database server is running...
INFO: Starting messaging service.
INFO: Started messaging service.
=== BEGIN === check.mcs (prestart)
check.mcs passed
=== PASS === check.mcs PASSED OVERALL (prestart)
Starting Administrator Server...
schedule_version key has value: 7.1.0.1, expecting value: 7.1.1.1.
The Administrator Server preferences file needs to be updated.
ERROR: gsan rollbacktime: 1495040451 does not match stored rollbacktime: 1477305907 原因
MCS 和 之间的时间戳 GSAN 如果 GSAN 回滚到上一个时间点。
解决方案
1.强制 MCS 还原,以便 MCS 和 GSAN 已同步:
dpnctl start mcs --force_mcs_restore
Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)
dpnctl: INFO: Restoring MCS data...
dpnctl: INFO: MCS data restored.
dpnctl: INFO: Starting MCS...
dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-nnnnn
dpnctl: INFO: MCS started.
2.验证服务是否正在运行:
dpnctl status mcs
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: MCS status: up.
3.重新启动备份计划程序:
dpnctl start sched
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: Resuming backup scheduler...
dpnctl: INFO: Backup scheduler resumed.
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
4.验证所有必需的服务均已启动:
dpnctl status
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: down.
dpnctl: INFO: ddrmaint-service status: up.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
受影响的产品
Avamar, PowerProtect Data Protection Appliance产品
Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Software, NetWorker文章属性
文章编号: 000077888
文章类型: Solution
上次修改时间: 16 10月 2025
版本: 7
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