How to Obtain the VMware Carbon Black Cloud Endpoint Activation Code

The VMware Carbon Black Cloud Endpoint activation code is used to manually install the sensor to the VMware Carbon Black Cloud.

This article discusses how to obtain the activation code.

Affected Products:

• VMware Carbon Black Cloud Endpoint

Affected Operating Systems:

• Windows
• Mac
• Linux

Not applicable

1. In a web browser, go to [REGION].conferdeploy.net.

2. Sign In to the VMware Carbon Black Cloud.

3. In the left menu pane, click ENDPOINTS.

4. In the upper right, select Sensor Options and then click Send installation request.

5. In the Send Installation Request menu select either:
   1. Single Request and then go to Step 6, or,
   2. Multiple Requests and then go to Step 7.

6. In the Single Request tab:
   1. Optionally, populate the user's First name.
   2. Optionally, populate the user's Last name.
   3. Populate users' Email.
   4. Click Send.
   5. Go to Step 8.

7. In the Multiple Requests tab:
   1. Populate each user's Email separated by a comma.
   2. Click Send.

8. In the user's Email, document the Activation Code.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
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