Alienware Update, Dell Update, and Dell Command Update is Unable to Check for Updates
摘要: Information about update errors when using Alienware Update, Dell Update, or Dell Command Update.
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症状
After clicking "Check for Updates" in Alienware Update, Dell Update, or Dell Command Update, an "Unable to retrieve computer inventory Information" message appears. The following is an example of the message:
原因
This happens because an integral component of the software is experiencing an issue completing a scan of the computer.
解决方案
Dell Update Recovery Utility
To resolve this issue, install and run the Dell Update Recovery Utility. This must be done on every affected computer that receives this message.
受影响的产品
Alienware Update, Alienware, Dell All-in-One, Dell Pro All-in-One, Dell Pro Max Micro, Dell Pro Max Slim, Dell Pro Max Tower, Dell Pro Micro, Dell Pro Slim, Dell Pro Tower, Dell Slim, Dell Tower, Inspiron, OptiPlex, Vostro, XPS, G Series, G Series
, Alienware, Dell Plus, Dell Pro, Dell Pro Max, Dell Pro Plus, Dell Pro Premium, Inspiron, Latitude, Dell Pro Rugged, Vostro, XPS, Fixed Workstations, Mobile Workstations, Dell Command | Update, Dell Pro Max Micro XE FCM2250, Dell Pro Max Slim XE FCS1250, Dell Pro Max Tower T2 XE FCT2250, Dell Pro Max 16 XE MC16250, Dell Pro Micro Plus XE QBM1250, Dell Pro Slim Plus XE5 QBS1250, Dell Pro Tower Plus XE5 QBT1250, Dell Update
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文章属性
文章编号: 000185515
文章类型: Solution
上次修改时间: 15 5月 2025
版本: 4
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