How to Identify the Version of Dell Digital Delivery

Affected Products:

• Dell Digital Delivery

Affected Operating Systems:

• Windows 8.1
• Windows 10
• Windows 11

Dell Digital Delivery provides quick access to software licenses purchased with Dell Windows consumer and commercial computers.

Versioning of Dell Digital Delivery may be needed for:

• Installing the product
• Troubleshooting the product
• Uninstalling the product

To identify the version:

1. Right-click the Windows Taskbar and then select Task Manager.

Figure 1: (English Only) Task Manager

2. Right-click either:
   • Legacy: Dell Digital Delivery Windows Services and then Properties
   • Modern: Dell.D3.WinSvc and then Properties

Legacy	Modern
Figure 2: (English Only) Legacy Dell Digital Delivery Windows services properties	Figure 3: (English Only) Modern Dell.D3.WinSvc properties

3. In the properties pane, go to the Details tab and then document the Product version.

Legacy	Modern
Figure 4: (English Only) Legacy DeliveryService properties	Figure 5: (English Only) Modern Dell.D3.WinSvc properties

4. Close Task Manager
5. Right-click the Windows Start Menu and then click Apps & features.

Figure 6: (English Only) Apps & features

6. In Apps and features, document the product version for either:
   • Legacy: Dell Digital Delivery
   • Modern: Dell Digital Delivery Services

Legacy	Modern
Figure 7: (English Only) Legacy Dell Digital Delivery	Figure 8: (English Only) Modern Dell Digital Delivery Services