Certain Alienware Accessories are Not Detected in Alienware Command Center v6.0 or later
摘要: Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
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症状
The following Alienware devices are not detected after installing or updating Alienware Command Center to version 6.0 or later:
- Alienware 7.1 Wired Gaming Headset - AW510H
- Alienware Wireless Gaming Headset - AW988
- Alienware Advanced Gaming Keyboard - AW568
- Alienware Pro Gaming Keyboard - AW768
- Alienware Advanced Gaming Mouse - AW558
- Alienware Elite Gaming Mouse - AW958
- Alienware Elite Gaming Mouse - AW959
原因
The Alienware devices listed above are not supported in Alienware Command Center version 6.0 and later.
解决方案
It is advised to use Alienware Command Center version 5.5 if you have an Alienware AW510H, AW988, AW568, AW768, AW558, AW958, or AW959 device.
If you have installed Alienware Command Center version 6.0 or later, uninstall it, and install version 5.5.
Other Resources:
受影响的产品
Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Command Center, Alienware Elite Gaming Mouse – AW958, Alienware 7.1 Gaming Headset AW510H, Alienware Elite Gaming Mouse - AW959
, Alienware Pro Gaming Keyboard – AW768, Alienware Wireless Gaming Headset AW988, Alienware, Inspiron, OptiPlex, OptiPlex All-In-One, OptiPlex Micro, OptiPlex Small Form Factor, OptiPlex Tower, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Fixed Workstations, Mobile Workstations
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文章属性
文章编号: 000209740
文章类型: Solution
上次修改时间: 12 5月 2025
版本: 10
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