PowerPath Management Appliance: ESXi 8.0 U1 hosts are showing as Disconnected in PPMA GUI and running rpowermt commands return: "Error while extracting JWT token"
摘要: ESXi 8.0 U1 hosts are showing as Disconnected in PPMA GUI and running rpowermt commands return: "Error while extracting JWT token"
本文适用于
本文不适用于
本文并非针对某种特定的产品。
本文并非包含所有产品版本。
症状
From datacollector logs, we can see the error "ESXi failed to issue the bearer token with an error for host:1xx.xx.xx.12"
原因
The vCenter user "powerpath" did not have Global permission intact.
解决方案
Add the user with "Global Permission" which would allow the client (PPMA) to communicate with the ESXi hosts seamlessly.
Goto, Administration > Global Permission > Click on 'Add' from the right pane > Add the required role for powerpath user and check the "Propagate to children" box.
Re-add the vCenter in PPMA and ESXi hosts show as Connected and should be able to run rpowermt commands without throwing an error.
Goto, Administration > Global Permission > Click on 'Add' from the right pane > Add the required role for powerpath user and check the "Propagate to children" box.
Re-add the vCenter in PPMA and ESXi hosts show as Connected and should be able to run rpowermt commands without throwing an error.
其他信息
More details on the user level is documented in the Installation and Configuration Guide:
https://www.dell.com/support/home/en-us/product-support/product/powerpath-management-appliance/docs
https://www.dell.com/support/home/en-us/product-support/product/powerpath-management-appliance/docs
受影响的产品
PowerPath Management Appliance文章属性
文章编号: 000218637
文章类型: Solution
上次修改时间: 13 11月 2023
版本: 2
从其他戴尔用户那里查找问题的答案
支持服务
检查您的设备是否在支持服务涵盖的范围内。