Avamar Virtual Machine Client Delete Failed msg "Cannot Find the VM from VC Cache"

摘要: Deleting a Virtual Machine (VM) client on Avamar fails with the error "Cannot find the VM from VC cache."

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

A Virtual Machine (VM) client on Avamar cannot be deleted or retired if the vCenter could not provide its Universally Unique Identifier (UUID) during creation:

admin@ave:~/>: mccli client delete --name=/vCenterHostName/VirtualMachines/VM_Client_HostName
1,22240,Client delete failed.
Attribute Value
--------- ----------------------------------------------------------------------------------------
payload   <payload domain="/vCenterHostName/VirtualMachines" msg="Cannot find the vm from VC cache.">
<appdircomponent contact="" directory="/vCenterHostName/VirtualMachines" email="" 
id="0575fbcb0c7af01e82252b46a615d5b0cfbcb892" 
location="0575fbcb0c7af01e82252b46a615d5b0cfbcb892" 
name="VM_Client_HostName_n5CGj8bMNaqDgz0F8eyU4g" phone=""/></payload>

原因

A vCenter may "autoadd" a VM without a UUID.

The root cause is unknown.

解析度

Customers: Create a Service Request referencing the summary information above.

Partners and Support: See the "Partner Notes" section for workaround details.

受影響的產品

Avamar

產品

Avamar, Avamar Data Store Gen4T
文章屬性
文章編號: 000057410
文章類型: Solution
上次修改時間: 14 1月 2026
版本:  5
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。