Avamar:MCS 在復原後不會啟動:「GSAN 復原時間與儲存的復原時間不符」
摘要: 管理主控台伺服器 (MCS) 會在復原後啟動,並報告「GSAN 復原時間與儲存的復原時間不符」。 (適用於虛擬備份應用裝置 (VBA)、整合式資料保護應用裝置 (IDPA) 和任何 Avamar 組態)
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症狀
之後 GSAN 已回滾,管理主控台伺服器 (MCS) 無法啟動。
“gsan rollbacktime does not match stored rollbacktime」的內容 /usr/local/avamar/var/mc/server_data/mcserver.out:
Database server is running...
INFO: Starting messaging service.
INFO: Started messaging service.
=== BEGIN === check.mcs (prestart)
check.mcs passed
=== PASS === check.mcs PASSED OVERALL (prestart)
Starting Administrator Server...
schedule_version key has value: 7.1.0.1, expecting value: 7.1.1.1.
The Administrator Server preferences file needs to be updated.
ERROR: gsan rollbacktime: 1495040451 does not match stored rollbacktime: 1477305907 原因
MCS 與 GSAN 如果 GSAN 已回滾到上一個時間點。
解析度
1.強制 MCS 還原,以便 MCS 和 GSAN 已同步:
dpnctl start mcs --force_mcs_restore
Identity added: /home/dpn/.ssh/dpnid (/home/dpn/.ssh/dpnid)
dpnctl: INFO: Restoring MCS data...
dpnctl: INFO: MCS data restored.
dpnctl: INFO: Starting MCS...
dpnctl: INFO: To monitor progress, run in another window: tail -f /tmp/dpnctl-mcs-start-output-nnnnn
dpnctl: INFO: MCS started.
2.確認服務正在執行中:
dpnctl status mcs
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: MCS status: up.
3.重新啟動備份排程器:
dpnctl start sched
Identity added: /home/admin/.ssh/admin_key (/home/admin/.ssh/admin_key)
dpnctl: INFO: Resuming backup scheduler...
dpnctl: INFO: Backup scheduler resumed.
dpnctl: INFO: No /usr/local/avamar/var/dpn_service_status exist.
4.確認所有必需的服務均已啟動:
dpnctl status
dpnctl: INFO: gsan status: up
dpnctl: INFO: MCS status: up.
dpnctl: INFO: emt status: up.
dpnctl: INFO: Backup scheduler status: up.
dpnctl: INFO: Maintenance windows scheduler status: enabled.
dpnctl: INFO: Unattended startup status: enabled.
dpnctl: INFO: avinstaller status: up.
dpnctl: INFO: ConnectEMC status: down.
dpnctl: INFO: ddrmaint-service status: up.
dpnctl: INFO: [see log file "/usr/local/avamar/var/log/dpnctl.log"]
受影響的產品
Avamar, PowerProtect Data Protection Appliance產品
Avamar, Avamar Server, PowerProtect Data Protection Software, Integrated Data Protection Appliance Software, NetWorker文章屬性
文章編號: 000077888
文章類型: Solution
上次修改時間: 16 10月 2025
版本: 7
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