Display USB Hub Failure After Lane Switch from High Data Speed to High Resolution

摘要: This article describes an issue where the display USB hub fails to work properly after lane switching from high data speed to high resolution.

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症狀

Users may experience USB hub failure on displays after they switch lanes from high data speed to high resolution. Failure symptoms include USB devices connected to the display’s USB hub can’t be detected.

Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide (Figure1):

   Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide
（Figure1：Procedure to change USB-C prioritization from High Data Speed to High Resolution in user guide）

原因

The USB hub must re-detect the devices.

解析度

To redetect the devices connected to the USB hub, unplug and then re-plug the USB-C cable(s).

受影響的產品

Monitors & Accessories
文章屬性
文章編號: 000188006
文章類型: Solution
上次修改時間: 22 4月 2025
版本:  4
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