Data Protection Advisor: Saving a new SharePoint configuration causes Error 0 - Unknown error occurred

摘要: Saving a new SharePoint configuration causes Error 0 - Unknown error occurred

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症狀

When saving a new SharePoint configuration in DPA UI, an error occurs:

error0

In the server.log on the DPA application server, the following error appears:

2022-07-04 05:23:37,558 ERROR [com.emc.dpa.command.serversettings.SharePointSettingsCommandsBean] (Thread-278) Failed to connect to https://mysites.sharepoint.com/sites/DPA_Reports : Connect to login.microsoftonline.com:443 failed: connect timed out

原因

The DPA application server does not have access to the Internet.

Confirm by using a browser on the server to access the website https://login.microsoftonline.com.
Or
Use a command like "curl -I https://login.microsoftonline.com".
The first like returned should be HTTP/1.1 200 OK.

In this case, the command returned "curl: (7) Failed to connect to https://login.microsoftonline.com port 443: Connection timed out"

解析度

Configure the DPA application server with Internet access.

受影響的產品

Data Protection Advisor
文章屬性
文章編號: 000201203
文章類型: Solution
上次修改時間: 26 5月 2026
版本:  5
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