PowerStore: Node reboot due to orphaned python memory leak (OOM)

摘要: A PowerStore node may reboot due to a memory leak caused by internal processes.

本文章適用於 本文章不適用於 本文無關於任何特定產品。 本文未識別所有產品版本。

症狀

  • A single node reboot, node should automatically recover upon reboot.
  • In some rare cases, if both nodes are affected by this issue simultaneously, a short service disruption may occur.
This issue only affects PowerStore appliances that are installed with a release earlier than PowerStoreOS 3.0.

原因

Various PowerStore internal processes use Python. Due to a software issue some of the sub processes can become orphaned, and after a prolonged period may lead to a node panic.

This issue may increase over time as various internal processes, such as Data Collects, System Health Check, and PUHC, are the main contributors to this issue.

解析度

This issue is fixed in PowerStoreOS 3.0.0 release and higher.

To determine if this issue has occurred, contact Dell Technical Support or your authorized service provider and reference this article.

受影響的產品

PowerStore
文章屬性
文章編號: 000207129
文章類型: Solution
上次修改時間: 15 11月 2024
版本:  6
向其他 Dell 使用者尋求您問題的答案
支援服務
檢查您的裝置是否在支援服務的涵蓋範圍內。