Certain Alienware Accessories are Not Detected in Alienware Command Center v6.0 or later
摘要: Information about Alienware Command Center (AWCC) not detecting certain Alienware mouses, keyboards, and headsets are crucial for troubleshooting and resolving connectivity issues.
本文章適用於
本文章不適用於
本文無關於任何特定產品。
本文未識別所有產品版本。
症狀
The following Alienware devices are not detected after installing or updating Alienware Command Center to version 6.0 or later:
- Alienware 7.1 Wired Gaming Headset - AW510H
- Alienware Wireless Gaming Headset - AW988
- Alienware Advanced Gaming Keyboard - AW568
- Alienware Pro Gaming Keyboard - AW768
- Alienware Advanced Gaming Mouse - AW558
- Alienware Elite Gaming Mouse - AW958
- Alienware Elite Gaming Mouse - AW959
原因
The Alienware devices listed above are not supported in Alienware Command Center version 6.0 and later.
解析度
It is advised to use Alienware Command Center version 5.5 if you have an Alienware AW510H, AW988, AW568, AW768, AW558, AW958, or AW959 device.
If you have installed Alienware Command Center version 6.0 or later, uninstall it, and install version 5.5.
Other Resources:
受影響的產品
Alienware Advanced Gaming Keyboard – AW568, Alienware Advanced Gaming Mouse – AW558, Alienware Command Center, Alienware Elite Gaming Mouse – AW958, Alienware 7.1 Gaming Headset AW510H, Alienware Elite Gaming Mouse - AW959
, Alienware Pro Gaming Keyboard – AW768, Alienware Wireless Gaming Headset AW988, Alienware, Inspiron, OptiPlex, OptiPlex All-In-One, OptiPlex Micro, OptiPlex Small Form Factor, OptiPlex Tower, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Latitude Tablets, XPS Tablets, Fixed Workstations, Mobile Workstations
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文章屬性
文章編號: 000209740
文章類型: Solution
上次修改時間: 12 5月 2025
版本: 10
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