NVE: How to change OS passwords
摘要: This KB provides instructions on how to change the OS user account passwords on the NetWorker Virtual Edition (NVE) appliance.
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說明
The NetWorker Virtual Edition (NVE) appliance includes a password management utility called change-passwords. This utility can be used to change the NVE operating system "admin" or "root" credentials. In order to use this method, either the admin or root credentials must be known.
- Authenticate to the VMware vSphere web client that is hosting the NVE.
- Open a Remote Console to the NVE from the vSphere Web Client.
NOTE: By default root access over SSH is disabled, to log in as root directly over SSH it must be enabled. NVE: How to Allow root SSH Access On a NetWorker Virtual Edition.
- From the NVE Remote Console session, log in as root.
- Use the
change-passwordsutility to update the passwords for the admin and root accounts. Example:

If the admin account is showing as locked, it can be reset using the Linux pam_tally2 utility:
pam_tally2 --user admin --reset
If the admin account keeps locking without known SSH attempts, check which system is trying and failing to log in using admin credentials.
journalctl -u sshd | grep -w 'admin'
Example:
Dec 06 09:23:36 nve.networker.lan sshd[9407]: pam_unix(sshd:auth): authentication failure; logname= uid=0 euid=0 tty=ssh ruser= rhost=192.168.9.100 user=admin
Dec 06 09:23:38 nve.networker.lan sshd[9407]: Failed password for admin from 192.168.9.100 port 54788 ssh2
NOTE: This shows the failed login attempt timestamps and from which IP address the login came from. Use
nslookup to see if the IP address is resolvable within the NVE's network; if the IP resolves to a known hostname, investigate the host to see why it is producing failed login attempts on the NVE. If the IP address/host cannot be identified, consult with your networking or security team to investigate where the request is coming from.
受影響的產品
NetWorker產品
NetWorker Family文章屬性
文章編號: 000228121
文章類型: How To
上次修改時間: 26 8月 2025
版本: 5
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