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Dell EMC SmartFabric OS10 User Guide Release 10.5.0

Important notes

  • Dell EMC offers SupportAssist Enterprise for large-scale deployments.
    • SupportAssist Enterprise requires you to deploy a SupportAssist Enterprise gateway server. See the SupportAssist Enterprise documentation for more information.
    • If you do not want to deploy a SupportAssist Enterprise gateway server, you can configure SupportAssist on the OS10 switch. See the Configure SupportAssist section for more information.

      Configuring SupportAssist on the OS10 switch requires Internet connectivity to the SupportAssist server. If there is network outage, SupportAssist ignores the information that is collected during the downtime. When Internet connectivity is restored, SupportAssist generates an alert.

  • Before you configure SupportAssist, you must accept the SupportAssist End User License Agreement (EULA).
  • If the SupportAssist server is configured using a domain name, ensure that the network device has access to a domain name server (DNS). This release supports only IPv4 addressing.
  • This feature uses show commands to collect debug information. The use of show commands may impact CPU usage.
  • The system stores the show commands output in a .zip file. The size of the .zip file depends on the show command output.

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