AppSync 4.6 User and Administration Guide
- Notes, cautions, and warnings
- Customer notifications
- Preface
- Introduction
- AppSync Console
- AppSync CLI Utility
- Service Plans
- Service plan overview
- Oracle service plan details
- SQL Server service plan details
- File system service plan details
- SAP HANA service plan details
- VMware Datacenter service plan details
- Microsoft Exchange service plan details
- Kubernetes Cluster service plan details
- Protect Microsoft Exchange
- Overview of Exchange support
- Deploying AppSync for Exchange protection
- Protect an Exchange database
- Service plan details
- Mounting Exchange copies
- Overview of Exchange copy restore
- Protect SQL Server
- Overview of SQL Server support
- Support for AlwaysOn Availability Groups
- SQL Server transaction log backup
- Considerations for working with SQL Server in a cluster
- SQL Server User Databases folder
- Protect a SQL Database
- Mount considerations for SQL Server
- Unmount a SQL copy
- Create SQL repurpose copies
- Create second-generation copies
- Enable or disable a SQL copy expiry
- Expire a SQL copy
- SQL Server database restore overview
- Protect Oracle
- Overview of Oracle support
- Protecting a database
- Service plan details
- Mount an Oracle copy
- Mount a copy using the Oracle Mount wizard
- Expire an Oracle copy
- Enable or disable expiry of an Oracle copy
- RMAN cataloging feature
- Mount on standalone server and prepare scripts for manual database recovery
- Mount on Grid Cluster and recover as RAC database
- Path mapping
- Retry recovery of a mounted and recovered Oracle copy
- Unmount an Oracle copy
- Restore an Oracle copy
- Oracle database archive log backup
- Protect File Systems
- Overview of File System support
- Subscribe a File System to a service plan
- Unsubscribe File Systems from a service plan
- Create a File System copy
- Create File System repurpose copies
- Create second-generation copies
- Overriding service plan schedules
- Callout scripts support
- Mount a copy using the File System Mount wizard
- Unmount a file system copy
- Restore a file system copy
- Protect VMware Datacenters
- Configuration prerequisites
- Discover VMware Datacenters
- List of data centers
- Configure a VMware vCenter Server
- List of VMware datastores
- Protect a VMware datastore
- Subscribe a VMware Datastore to a service plan
- Overriding service plan schedules
- Protecting VMware datastores immediately
- List of protected virtual machines
- Unsubscribe VMware Datastore from a service plan
- VMware snapshots
- VMware copies list
- VMware virtual machines copies list
- Create a VMware Datastore copy
- Enable or disable a VMware copy
- Expire a VMware copy
- Service plan schedule
- Create copy
- Unmount the previous copy
- Mount copy
- Unmount copy
- Protect a VMware datastore
- Considerations when mounting a VMFS copy
- Restoring a VMware datastore from a copy
- Restoring a virtual machine from a copy
- File or folder restore with VMFS or NFS datastores
- Protect SAP HANA
- Overview of SAP HANA support
- Protect a SAP HANA system
- Create SAP HANA repurpose copies
- Mount an SAP HANA system copy
- Unmount a SAP HANA copy
- Restore an SAP HANA copy
- Expire a SAP HANA copy
- Protect Kubernetes Cluster
- Overview of Kubernetes Cluster
- Discover Kubernetes Cluster
- Subscribe a Kubernetes namespace to a service plan
- Kubernetes Namespaces List
- Kubernetes Application Templates
- Kubernetes Cluster service plan details
- Create copy of Kubernetes namespace
- Edit Subscription for Kubernetes Cluster
- Kubernetes Namespaces copies list
- Unsubscribe Kubernetes namespace from a service plan
- Service plan schedule
- Create Kubernetes namespace repurpose copies
- Mount a Kubernetes namespace copy
- Unmount Kubernetes namespace copy
- Expire a Kubernetes namespace copy
- Repurposing
- Monitor AppSync
- Storage considerations
- Overview
- Dell SC
- PowerStore
- Configure a PowerStore appliance
- Service plan considerations with PowerStore block storage
- Service plan considerations with PowerStore File storage
- Mount and unmount PowerStore block copies
- Mount and unmount for PowerStore file copies
- PowerStore restore considerations for block storage
- PowerStore restore considerations for file storage
- Repurposing copies on PowerStore block storage
- Repurposing PowerStore File storage
- PowerFlex
- RecoverPoint
- Unity
- VMAX3/PowerMax and VMAX All Flash
- Service plan considerations for applications on VMAX All Flash and VMAX3/PowerMax storage
- Service plan considerations with PowerMax File storage
- Mount or unmount VMAX3/PowerMax and VMAX All Flash copies
- Mount and unmount for PowerMax file copies
- PowerMax restore considerations for file storage
- VMAX3/PowerMax and VMAX All Flash repurpose overview
- VNXFile/eNAS
- Metro node | VPLEX
- XtremIO
- Troubleshooting AppSync
- Automated log collection
- Dell SupportAssist
- AppSync issues
- Oracle
- Connection timeout error/exception during Oracle recovery.
- AppSync fails to create symlinks
- Database fails to start with the created SPFile
- Oracle database fails to start after a reboot
- Oracle database discovery failure - / file system full
- Oracle database discovery failure
- Archive log file system discovery fails to create copy for new databases
- Oracle ASM disk groups cannot be mounted after a host reboot
- Restore of Oracle database causing server service to crash
- Oracle restart script not removed for UNIX hosts registered using a SUDO user on agent uninstallation
- Oracle recovery failure
- Oracle 12.2 RAC database discovery failure
- Oracle database recovery failure during prerecoverdb operation
- Checking system logs for Oracle restart
- AppSync fails to mount Oracle ASM disk groups (Event - ORCL_000043)
- Mount of ASM disk groups fail on RHEL 6.x and 7.x MPIO configurations
- AppSync fails to unmount Oracle ASM disk groups (Event - ORCL_000044)
- SQL
- AppSync server crashes while protecting single SQL database with 3500 data files
- SQL Cluster - second generation copy mount failure
- SQL recovery failure
- SQL database protection failure
- Timeout error during SQL database discovery
- AppSync fails to mount SQL database as VMAX LUNs do not appear on the mount host
- AppSync fails to freeze the SQL Server database in a timely manner (Event - SQL_000018)
- SQL second generation copy creation fails
- Recovery of 2nd-gen copy fails if the SQL backup type of the 1st-gen service plan is altered
- File system
- Mount point of AIX Filesystem changes for affected entity restore
- Protection of File systems or Oracle applications on MPIO devices fail during mapping
- UNIX file systems restore fails with error
- Mount of a File system or an Oracle database on RHEL 7.x fails
- Repurposing file systems on multiple LUNs fail
- Changed file system type not updated after host discovery
- Mount of a file system snapshot to RHEL7 fails
- Filesystem mount to RHEL9 failed to perform VG-change operation
- Exchange
- VMware
- SAP HANA
- Windows host plug-in
- Unix host plug-in
- General
- Unable to authenticate AppSync after adding DNS suffix
- Protection fails with XtremIO 4.x and RecoverPoint
- Data not visible in UI with LDAP user login
- Mixed combination of service_plan and server/database name for listcopies command fails.
- SMB authentication error
- Clean up of temporary files in AppSync installation directory
- XtremIO copy creation takes time
- Changing an XMS IP
- Repurposing plans are not always mounting successfully without manual script
- AppSync services do not start after reboot
- Scheduled service plan fails
- AppSync fails to launch on Google Chrome
- AppSync server database failure
- Any disk mounted to more than one mountpoint fails.
- CLI failure due to missing domain name
- Unmount does not remove used devices from storage groups
- Oracle
- Error handling
- Event logging
- Resource logging
- Hotfix details
- Glossary
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Failure while adding RDM
Problem
Adding an RDM fails if a virtual machine resides on an NFS Datastore. This issue occurs if the mount host virtual machine is on an NFS Datastore, while adding an RDM. There is no option to store the RDM with the virtual machine since it is grayed-out on the console. Adding the RDM fails.
There is no workaround for this issue.
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