- Notes, cautions, and warnings
- Dell PowerEdge T30 system overview
- Documentation resources
- Technical specifications
- Initial system setup and configuration
- System Setup
- Installing and removing system components
- Safety instructions
- Before working inside your system
- After working inside your system
- Recommended tools
- System cover
- Bezel
- Inside the system
- Power switch
- Chassis intrusion switch
- Input/Output (I/O) panel
- Hard drives
- Removing the hard drive cage
- Installing the hard drive cage
- Removing a 3.5-inch hard drive carrier from the hard drive cage
- Installing a 3.5-inch hard drive carrier in the hard drive cage
- Removing a 2.5-inch hard drive(s) from the optical drive bay
- Installing a 2.5-inch hard drive(s) in the optical drive bay
- Removing a 3.5-inch hard drive carrier from the hard drive bay
- Installing a 3.5-inch hard drive carrier in the hard drive bay
- Removing a hard drive from a hard drive carrier
- Installing a hard drive into a hard drive carrier
- Optical drive
- System memory
- System fan
- Expansion cards
- Processors and heat sinks
- Power supply unit
- System battery
- System board
- Using system diagnostics
- Jumpers and connectors
- Troubleshooting your system
- Minimum to POST
- Troubleshooting system startup failure
- Troubleshooting external connections
- Troubleshooting the video subsystem
- Troubleshooting a USB device
- Troubleshooting a serial input and output device
- Troubleshooting a NIC
- Troubleshooting a wet system
- Troubleshooting a damaged system
- Troubleshooting the system battery
- Troubleshooting power supply units
- Troubleshooting cooling fans
- Troubleshooting system memory
- Troubleshooting an optical drive
- Troubleshooting a drive
- Troubleshooting expansion cards
- Troubleshooting processors
- Getting help
Dell PowerEdge T30 Owner's Manual
Troubleshooting an optical drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
Steps
- Try using a different CD or DVD.
- If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and the drive's SATA port are enabled.
- Run the appropriate diagnostic test.
- Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
- If installed, remove the bezel.
- Remove the system cover.
- Ensure that the interface cable is securely connected to the optical drive and to the controller.
- Ensure that a power cable is properly connected to the drive.
- Install the system cover.
Next steps
If the problem persists, see the Getting help section.
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